Who we are
In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.
On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.
Commonly requested services
IST NOTICE BOARD
SERVICE NOTES
- Check the status of the campus access control refresh project
- University's entire network core to be updated
SELF-SERVE RESOURCES
IST is gold certified
IST is a proud participant in the University of Waterloo Green Office Initiative and has recently achieved Gold Certification.
News
Enabling pronouns in Microsoft Teams and Outlook on the Web
As part of the University’s commitment to creating an inclusive campus, you will have the option to add your pronouns to Microsoft Teams and Outlook (email web version).
Microsoft 365 (M365) data storage changes – information sessions, training, and employee support
Information Systems and Technology (IST) is providing M365 Data Storage and Platform Changes Information Sessions and IT Professional Development (ITPD) training for employees throughout the Spring term.
Changes impacting Employee Microsoft accounts: Revised data storage quotas and Teams Chat retention policy
Two important changes will be made to your Microsoft 365 account beginning Tuesday, August 19, 2025.