Who we are
In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.
On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.
Commonly requested services
IST NOTICE BOARD
- University of Waterloo virtual private network (VPN) unavailable - July 11
- Sendit maintenance - July 10
- UPDATED: Deactivation of unsponsored generic WatIAM accounts
SERVICE NOTES
- Campus access control is being refreshed
- Endpoint Management - Consultation project update
- University's entire network core to be updated
- Sentinel One selected as Endpoint Detection and Response solution
- SAS software available to faculty and staff via the IST Webstore
- Migrating R: drive content to SharePoint Online and/or Teams
- Proposed campus telephony service and pricing change
SELF-SERVE RESOURCES
News
Core network refresh project update – Wireless and Wired network interruptions
Planned work will impact availability of both campus wireless networks and wireless and wired networks in University Residences.
Sendit maintenance - July 10
Sendit will be unavailable for uploads or downloads on Wednesday, July 10, from 8:00 a.m. – 12:00 p.m.
Deadline for completion of mandatory Cyber Awareness Training courses approaching on July 1
The July 1, 2024, date for completion of the mandatory Cyber Awareness Training courses is fast approaching. All faculty and staff are required to complete two brief training courses, which provide an important foundation of common knowledge regarding cybersecurity awareness, including core cyber awareness essentials, data privacy and security, and other important topics.