Who we are
In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.
On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.
Commonly requested services
IST NOTICE BOARD
SERVICE NOTES
- Check the status of the campus access control refresh project
- University's entire network core to be updated
SELF-SERVE RESOURCES
IST is gold certified

IST is a proud participant in the University of Waterloo Green Office Initiative and has recently achieved Gold Certification.
News
Microsoft Teams Chat retention policy to be implemented
A 90-day retention policy will be implemented for Teams Chat messages (i.e., all content under the Chat tab, except for shared files, which will remain saved on your OneDrive). Posts to a Channel and other Teams data will not be impacted.
Microsoft 365 (M365) storage data quotas will be reduced beginning June 23
The new storage quotas will be implemented for students, alumni, retirees, and generic accounts beginning the week of June 23, 2025. Implementation dates for employees are planned for August 2025.
IST staff participate in Earth Day tree planting event
IST Green Office has joined the Sustainability Office today (April 22) in planting 150 native trees and shrubs, while learning more about the importance of supporting biodiversity and nature on campus and in our community.