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Status of IT services
View the status of our Network and IT services on the new Status Alert page.
Who we are
In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.
On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.
Commonly requested services
News
Sensitivity Labels Coming to Microsoft 365 - May 12
IST is enabling sensitivity labels in the Microsoft 365 environment. These labels will be required for all files stored in OneDrive, SharePoint, and Teams, as well as all emails sent using Outlook.
Process changes for identity sponsorships and requesting/provisioning Microsoft 365 licences
Three changes will be made to the current process for account/identity sponsorship and requesting and/or provisioning Microsoft 365 (M365) licences.
Project update - Endpoint Management – Consultation and Implementation projects
During 2022 and early 2023, the Endpoint Management – Consultation project team investigated implementing Microsoft Azure Intune to secure and manage University devices. Based on the feedback and data gathered during this consultation phase, it was recommended to proceed with the implementation of Intune on University devices.
IST is gold certified
IST is a proud participant in the University of Waterloo Green Office Initiative and holds Gold Certification.