What is a Business Analyst?
The business analyst (BA) is the primary liaison between project/program stakeholders, who understands business needs, structure, processes, policies and operations. The BA recommends and assesses impacts of changes that enable the organization to achieve its goals; captures, analyzes, and documents requirements; and supports the communication and delivery of those requirements to the stakeholders.
The BA is sometimes expected to also play the role of a systems analyst (a subject matter expert for the technical solution) and bridge the gap between the business problem and the technology solution.
How do I define who the business analyst should be?
Skills required for an effective business analyst include:
- Strong written and verbal communication (including technical writing) skills
- Understanding of systems engineering and modeling concepts
- Ability to conduct cost/benefit analysis
- Development of strong business cases
- Complete understanding of different modeling techniques and methods
- Tactful in difficult situations
- Problem solver
- Ability to understand and respond to business needs in a rapidly changing environment
What are the business analyst responsibilities?
- Elicit, translate, validate, communicate, negotiate and manage requirements through techniques such as interviews, walk-throughs, surveys, use cases, specifications, and modeling
- Scope a project/program to meet business needs
- Identify, define, communicate, and negotiate for solutions (technical, business process/procedural, etc.) that will maximize the value delivered by an organization or business unit to its stakeholders
- Act as communication conduit between the stakeholders and the project/program team
- Translate technical and architectural issues so that project/program stakeholders can understand and make effective decisions
- Assist in writing user acceptance tests/cases, and liaise between testing resources and stakeholders
- Represent stakeholders on the project/program
- Identify and model processes, data, and business rules
- Business analyst
- Strategic architect
- Functional manager
- IT governance
- Manager PMO
- Program business change manager
- Program manager
- Project manager
- Project owner
- Project team
- Subject matter expert