Use one of the below options to connect with the IST Service Desk remotely:
Mon.-Fri.: 8:30 am-8:30 pm
Sat.-Sun.: 12:30 pm-8:30 pm
Phone: 519-888-4567, ext. 44357
Email: helpdesk@uwaterloo.ca
Live chat: Click to start a new live chat session
Help Portal: Click to submit a request
IST service desk locations
Please note: IT Services Desks in both Dana Porter Library and Davis Centre Library will operate with reduced hours after exams. Reduced hours are Monday to Friday, from 8:00 a.m. to 5:00 p.m. and Saturday and Sunday from 11:00 a.m. to 5:00 p.m. After hours support will be available virtually.
Davis Centre
Mon.-Fri.: 8:30 am-8:30 pm
Sat.-Sun.: 12:30 pm-8:30 pm
Dana Porter
Mon.-Fri.: 8:30 am-8:30 pm
Sat.-Sun.: 12:30 pm-8:30 pm
Village 1
Mon-Fri: 8:30 am-8:30 pm
Sat-Sun: 12:30 pm-8:30pm
