Posts for the Topic Series

Customer Service Stories

This is the first in a series of excellent customer service examples from our staff.  Reasons for posting these are to publicly acknowledge excellent work, and in case they offer new ideas for others. 

This one was taken from a performance appraisal – name changed to protect the innocent:

University of Waterloo's 60th Anniversary, Part 2

How well do you know the Library?

Try the quiz below and test your knowledge about UW Library history and facts!

1. When did the Dana Porter Library open the doors to its first patron?

a) 1957
b) 1965
c) 1970
d) 1983

University of Waterloo’s 60th Anniversary

How well do you know the University?

2017 is a tremendous year full of celebrations. Not only did we celebrate Canada’s 150th birthday, but we are also here together to witness University of Waterloo’s 60th anniversary. The University has gone through enormous innovations and changes in the past few decades. Let’s take some time to try the quiz below and recall some historical moments at the University of Waterloo.

1. How many students were enrolled in the first class at the University?

Staff Vacations #4 - Alex's trip to Nova Scotia!

We had fabulous weather in Nova Scotia this year – lots of hot sunny days.  My golf game was not good, but that was more than made up for by all the other activity – catching up with family and friends, and meeting cousins that my wife hadn’t seen in 50 years.   

In August there is also the Folk Harbour Festival, which has many wonderful artists, and this year we attended the Sunday morning gospel session which meant we got to hear about 20 different artists in the space of two hours.

Staff Vacations #3 - Steph's trip to New Orleans!

According to Wikipedia, New Orleans is a city on the Mississippi River, a melting pot of French, African, and American cultures, known for its round-the-clock nightlife, vibrant live-music scene and spicy, singular cuisine.

Staff vacations #2 - Agnes' trip to Japan!

In July, Agnes and her husband spent 10 days travelling around Japan. Here is a condensed version of their trip!

First stop:

Staff Vacations #1 - Eva's road trip!

A Road Trip to the Maritimes

The Maritimes, which consists of Nova Scotia, Prince Edward Island, and New Brunswick on the east coast of Canada, is one of the most beautiful regions to visit in the summer. With the celebration of Canada's 150th birthday, my husband and I went on a one-week trip to the east coast. People visit the Maritimes for different reasons. For me, what attracts me the most are the breathtaking landscapes, rich history and irresistible seafood. Below are some of  my highlights of this wonderful journey.