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Wednesday, October 9, 2013

Discovering 'the best of what is' from staff at Yee Hong!

Today marks the start of an exciting part of the Discovery phase of the Culture Change process at Yee Hong - Markham.

Multi-lingual volunteers from Yee Hong will begin interviewing staff members at Yee Hong to Discover 'the best of what is' at this Long Term Care home in Markham, Ontario.  Most of the staff at Yee Hong are native Chinese speakers, so volunteers fluent in English, Mandarin, Cantonese and even a Hakka speaker are on hand to confidentially learn from staff members.