We do our best to keep the information on our site relevant and current; however, if you find any conflicting information between what you read on this page and what you read directly on the organization's website, please use the latter information.

Community-based Sexual Violence Resources

24 Hour Support Line - Sexual Assault Support Centre (SASC) of Kitchener Waterloo
  • Confidential support line available 24/7 for survivors & those supporting survivors 

  • Provide support to people of all genders 

  • Provide support to those impacted by sexual violence at any point in their life  

  • Can include immediate crisis support and intervention, information about options, referrals, advocacy and accompaniment if reporting   

  • Language interpretation available  

  • Online chat available 

24 Hour Support Line: 519-741-8633 

SASC also provides individual and group counselling, as well as support groups, and workshops. For more information, please visit the Sexual Assault Support Centre.

Sexual Assault/Domestic Violence Treatment Centre - Kitchener Waterloo

The Waterloo Region Sexual Assault/Domestic Violence Treatment Centre is a 24/7 on call team of nurses and social workers who respond to the needs of individuals who have experienced sexual assault or domestic violence. The team can be accessed through the Emergency Departments at St. Mary’s General Hospital and Cambridge Memorial Hospital. Confidential treatment options will be offered for those accessing the team. 

  • Can include medical care and treatment of injuries, pregnancy options, STI and drug screening, crisis support and safety planning, as well as evidence collection (survivors can talk about all or some of these topics). 

How to Access:

Go to the Emergency Department of St. Mary’s General Hospital or Cambridge Memorial Hospital, and request to speak to a Sexual Assault Nurse Examiner. The team will be contacted to meet with you in private. 

If you have questions or to arrange counselling, please call their office at (519) 749-6994.  

For more information, please visit the Sexual Assault and Domestic Violence Treatment Centre.

Additional Support Resources for Students

University of Waterloo Counselling Services

Counselling Services offers individual and group counselling, as well as workshops and online coping resources. For more information, please visit Waterloo Counselling Services.

Walk-in appointments are available on Wednesday and Thursday, from 10:30 a.m. to 3:30 p.m. 

It is recommended that, if possible, you speak with an Intake Specialists (located at Needles Hall North) before walk-in hours begin to see when an appointment is available. If your concern is urgent and it is later in the day, please still go to their offices to be seen by an Intake Specialist. 

University of Waterloo Health Services

Health Services offers a variety of medical care and treatment. For more information, please visit Health Services.

Walk-in medical appointments are not currently available. Though, students, staff and visitors to campus can receive urgent first aid treatment on a walk-in basis.

Additional Resources for Employees

Employee and Family Assistance Program (EAFP)

Most employees of the University have access to the range of health and wellness programs available via Homewood Health – the University’s EAFP provider. 

For more information, please visit Homewood Health Services.

Campus Specific Employee Resources

Employees can also connect with the following resources:

Safety Related Resources

UW Special Constable Service Direct Line: 519-888-4911
On Campus Extension: 22222
Location: Commissary building

With respect to sexual violence, UW Police Services offers the following support:
  • Facilitates reports of sexual assault and/or criminal harassment to the Waterloo Regional Police Services  

  • Provides safety planning  

  • Provides referrals to services and resources  

For more information, please visit UW Police Services 
Victim Services of Waterloo Region

Victim Services of Waterloo Region has 24/7 availability to attend the scene of a traumatic event, tragedy or crime to provide crisis intervention, critical stress debriefing, immediate emotional support and practical assistance.  
They also provide: 

  • support in applying for financial assistance following an experience of sexual violence 

  • information about court processes if charges have been laid against those who have caused harm. 

For more information, please visit Victim Services of Waterloo Region 

Accessing Services Outside of the Kitchener Waterloo Area

Other Helpful Services