The Sexual Violence Prevention and Response Office (SVPRO) is not a crisis service. If you are in crisis, please connect with one of the services below.
If you have an urgent non-crisis need we will do our best to meet with you as soon as possible.
We do our best to keep the information on our site relevant and current; however, if you find any conflicting information between what you read on this page, and what you read on a campus or community website, please use the latter information. We appreciate knowing any content that is missing or requires updating. Please email firstname.lastname@example.org
|24 Hour Support Line - Sexual Assault Support Centre of Kitchener Waterloo||
24 Hour Support Line: 519-741-8633
For more information, please visit the Sexual Assault Support Centre
|Sexual Assault/Domestic Violence Treatment Centre - Kitchener Waterloo||
The Waterloo Region Sexual Assault/Domestic Violence Treatment Centre is a 24/7 on call team of nurses and social workers who respond to the needs of individuals who have experienced sexual assault or domestic violence. The team can be accessed through the Emergency Departments at St. Mary’s General Hospital and Cambridge Memorial Hospital. Confidential treatment options will be offered for those accessing the team.
How to Access:
Come to the Emergency Department of St. Mary’s General Hospital or Cambridge Memorial Hospital. The team will be contacted to meet with you in private. For any other questions or concerns, or to arrange counselling please call our office at (519) 749-6994. If you are in immediate danger or crisis now, please call 911.
|For more information, please visit the Waterloo Region Sexual Assault and Domestic Violence Treatment Centre|
|Walk-In Counseling Appointments - Waterloo Counseling Services||It is recommended that, if possible, you speak with an Intake Specialists (located at Needles Hall North) before walk-in hours begin to see when an appointment is available. If your concern is urgent and it is later in the day, please still go to their offices to be seen by an Intake Specialist.||
Walk-in appointments are available on Wednesday and Thursday, from 10:30 a.m. to 3:30 p.m.
For more information, please visit Waterloo Counselling Services
|Urgent First Aid Treatment – Waterloo Health Services||
Urgent First Aid treatment available on a walk-in basis.
|For more information, please visit Waterloo Health Services|
|UW Special Constable Service||UW Police Services offers the following support:
Direct Line: 519-888-4911
For more information, please visit UW Police Services
|Waterloo Regional Police Services||Waterloo Regional Police Services offers the following support:
For all non-emergency situations, please contact 519-570-9777
For more information, please visit Waterloo Regional Police Services
|Victim Services of Waterloo Region||
Victim Services of Waterloo Region 24/7 availability to attend the scene of a traumatic event, tragedy or crime to provide crisis intervention, critical stress debriefing, immediate emotional support and practical assistance.
They also provide:
|For more information, please visit Victim Services of Waterloo Region|
Accessing Services Outside of the Kitchener Waterloo Area
- Find your local Sexual Assault Centre run Support line via the Ontario Coalition of Rape Crisis Centers
- Find your local hospital based medical care and evidence collection site via the Ontario Network of Sexual Assault/Domestic Violence Treatment Centers
- Access the Ontario Provincial Police Services anywhere in Ontario
- Find your local Victim Services via the Ontario Victim Services Directory