Appointment and Drop-in Booking Procedure

Our Career Advisors are happy to meet with you to discuss your career needs.

Booking a virtual drop-in

How to book a drop-in on WaterlooWorks:

  1. Log in to your WaterlooWorks account 

  2. Select ‘Appointments’ from the left navigation pane, then select ‘Drop-ins’ from the landing page list 

  3. Click ‘Book by appointment type’ 

  4. Choose ONLINE Résumé/Cover Letter/Interview Drop-in as the drop-in type 

A career leader will email you further instructions on how to connect virtually. 

Booking an appointment

How to book an appointment on WaterlooWorks:

  1. Determine the type of appointment you require by referencing the table below.
  2. Log in to WaterlooWorks to book your appointment. Once in WaterlooWorks:
  • Students, Alumni, Postdocs: select ‘Appointments’ from the left navigation pane
  • Students & Alumni: select ‘Appointments -  Further Education’ for appointments specifically related to further education topics
  • UW Employees: select ‘Appointments - UW Employees’ from the left navigation pane

and follow prompts to book your appointment.

NOTE:  Some individuals may have more than one active WaterlooWorks (WW) account.  For example, if you are an alumnus AND an active student, you will have two accounts.   Use your student account (student ID) to log into WW to book student appointments.  Use your alumni account (student id – ALUM) to log into WW to book alumni appointments. 

To make the most of your appointment time, we strongly encourage you to complete the recommended CareerHub activity as listed in the table below, prior to your appointment.  To complete the activity go to CareerHub and log in using your UWaterloo username ( and password. If you need to cancel your appointment for any reason, see more information on cancelling an appointment.

Appointment Access for Alumni and Employees

Alumni: Your first 3 appointment hours are free; $40/hour for additional appointments. Full details:

Employees: As a UWaterloo staff member, faculty member, CUPE employee in a regular appointment or temporary assignment of 1 year+, you can book an unlimited number of appointments during your employment at UWaterloo.

Full details:

Attending your appointment

Please note that services have temporarily been suspended in the Tatham Centre. Centre for Career Action services are still available virtually, and co-op interviews will continue to be conducted remotely. 

After booking your appointment on WaterlooWorks, you will receive a confirmation email with more information on how to connect virtually with the career advisor.

What to bring to your appointment 

Depending on your appointment type, please have a copy of the document(s) that you would like reviewed and any other relevant information, such as the job description for the position(s) you are applying to, previous self-assessments you have completed, or other materials.

Cancelling an appointment

We understand that schedules change. If you are no longer able to attend a booked appointment, please let us know so that we can open your appointment time to support others. You can cancel your appointment up until 30 minutes before your scheduled time through WaterlooWorks, by calling the Centre for Career Action at 519-888-4047, or by emailing careers@uwaterloo.caTwo missed or uncancelled appointments will result in losing the ability to book appointments through WaterlooWorks. To resolve this, you will need to speak with one of our Client Support Representatives by contacting the Centre for Career Action by phone or in person at the Tatham Centre, TC 1214.

 Appointment Types

Duration (min)

Appointment Type

Relevant CareerHub Resource

30 (Pre-first work term students only)  Virtual Co-op Consults See Co-operative Education for additional information
15 Online Résumé/Cover Letter/Interview Drop-in Résumé Writing activities within “Apply/Interview”, Letter Writing activities within “Apply/Interview”, Interview Skills activities within “Apply/Interview

Ugrad/Masters 30;   

PhD/Postdoc/Alumni 60


Résumé Writing activities within “Apply/Interview

Ugrad/Masters 30;   

PhD/Postdoc/Alumni 60

Cover Letter

Letter Writing activities within “Apply/Interview


Job Mock Interview

Interview Skills activities within “Apply/Interview


Academic Interview

Interview Skills activities within “Apply/Interview


Work Search: Inside Canada; Outside Canada

Work Search activities within “Find Work


Professional/Graduate School Planning

Consider your timeline activity within “Further Education


Professional/Graduate School Application

Personal Statement Review

Writing your personal statement/letter of intent activity within “Further Education


Professional School Mock Interview

Interviewing activities within “Further Education

Masters 30; 

PhD/Postdoc Alumni 60

Curriculum Vitae (for Academic and/or Research and Development positions)

CV activity not required, but strongly recommended; within “Apply/Interview


Career Development

No prerequisite, but you may find the Decision-Making section helpful


ePortfolio Appointment

Be prepared in the ePortfolio Review appointment to discuss your ePortfolio content: experience, skills, reflection, and audience/purpose. To enable the advisor to help you tailor your portfolio, please come prepared to discuss your target industry/industries. Send a link to your portfolio to the advisor in advance if possible.