Central Stores Business Plan Update Re: COVID-19

Effective: March 24, 2020

Operational hours: Monday to Friday,  7:30 am to 3:30 pm

Services provided:

  • Receiving - all vendors, couriers and inbound mail. For questions email Receiving
  • Shipping - only critical shipments*. For questions email Trevor Beatson
  • Outbound mail - as arranged.  For questions email Rob McMurren
  • Delivery - only critical supplies (primarily health/wellness and materials for active working labs).  For questions email Joel Norris

All other items received will be held at Central Stores and delivered when full operations resume.

*Central Stores Shipping will only pickup "critical" shipments on an email basis.  All shipments must have the Agile Shipping form attached, or otherwise a completed waybill and commercial invoices for outside companies paying for the return shipping.  All dry ice / dangerous good "critical" shipments will still have the regular 11:30 am cut off time.*


Mail procedures

fake, white plastic person holding red envelopeReturn address:

All mail must have your name and dept. written at the top left side of every envelope.


All 9 x 12 and larger envelopes must be sealed before sending to the mailroom.

Custom forms:

Are no longer required for first class mail.

Clearly mark your mail:

Since the mailroom does not know how quickly you require your mail piece to get to its destination, it is very important that you let us know. You can do this by writing Inter University Transit System (IUTS) on the mail you want to go via IUTS. If it is not marked IUTS we will send it first class mail and you will be charged for the postage.
Please note: IUTS mail goes out Tuesday & Thursday mornings only. So if you send over IUTS on Thursday, it will not go out until the following Tuesday. If you send IUTS over on Tuesday it will not go out until Thursday. For a list of the Ontario IUTS partners.

Sorting your mail:

Please put on-campus and IUTS together in your on-campus mail slot for pick up. Please put off-campus mail (Canadian, USA, Foreign & Stamped) in your off-campus mail slot for pick up.

Tracking mail:

Securely attach a piece of paper to your envelope with “Send XpressPost” written on it. If you like to have it traced right to the company please also state that you would like a signature. If no signature is required your mail can only be traced to the last postal outlet it was at. If you would like the tracking number and postage cost please also advise us on that piece of paper.


Registered users must fill out the necessary electronic forms from the Agile web page for preparation to ship. Accurate and complete shipping details, entered into this system, will expedite the overall shipping process. Once the electronic forms are completed, print out the "Shipping Order Barcode Ticket", securely attach the ticket to the goods and send it to Central Stores.  For information on becoming an Agile user please go to the Central Stores Shipping page.

Call ext. 33124 if you have any questions on mail. Call ext. 36621 if you have courier (shipping) questions.

postage rates