Welcome to ISG!
The Instructional Support Group (ISG) is a service-oriented organization within the School of Computer Science at the University of Waterloo. The ISG comprises
- Instructional Support Coordinators (ISCs),
- Instructor/Coordinators,
- Instructional Support Assistants (ISAs),
- Teaching Assistants (TAs),
- Instructional Apprentices (IAs),
and is managed by the Undergraduate Studies Manager.
Our mission
We are devoted to delivering high quality education to students in a manner that is fair and respectful to everyone. There are three main ways in which we meet this goal:
- We form partnerships with course instructors, including faculty members and sessional instructors, to support them in their teaching roles.
- We ensure that students receive quality instruction and assistance by providing the necessary software and training for staff.
- We provide teaching resources to the School by taking on the instructor role to teach CS courses when there is a need.
