This update is provided for archival purposes only.

Public Health guidance and University of Waterloo operations may have changed. For the most up-to-date information, please visit our COVID-19 frequently asked questions.

Case tracking: Five new cases in outbreak at University of Waterloo Place residence

Thursday, March 25, 2021

On Wednesday, March 24, Region of Waterloo public health informed us that five people who live on or have visited our campus tested positive for COVID-19.

Three of the people who tested positive currently reside in residence buildings at University of Waterloo Place on campus. Two others live in off-campus housing. As a result, Region of Waterloo public health has declared an outbreak at University of Waterloo Place.

Public health officials have been in touch with all high-risk contacts of the affected individuals. If you do not hear from public health officials, you should continue to self-monitor for symptoms of COVID-19 and seek testing if needed.

We are extremely disappointed that the cause of this outbreak appears to be a result of students ignoring our protocols for social safety.

University of Waterloo has robust protocols to manage COVID-19 cases on campus and in residence, including prohibiting visitors. Our Campus Housing team developed the procedures in consultation with public health and the Safety Office to protect the safety of our community. We maintain cleaning and disinfection that exceeds public health requirements. These protocols are effectively only if our students and employees follow protocols for social safety. 

Avoid gatherings and stay safe 

This outbreak is another opportunity to remind our community that every student and employee has an important part to play in limiting the risk of COVID-19. It is up to everyone to follow public health guidance and to respect each other as we share the space on our campus.  

Public health advises everyone in Waterloo region to: 

  • Avoid all social gatherings with anyone not in your immediate household 
  • Limit non-essential trips outside your home (e.g. work, school, getting food) 
  • Practice physical distancing  
  • Wear a face covering 
  • Wash your hands often  
  • Avoid enclosed, poorly ventilated spaces and crowded places 
  • Stay home when you are sick and seek testing 

Students in residences can get support 

Residents who are experiencing symptoms, are concerned about exposure, have been identified as a high-risk contact, or have received advice to self-isolate can email for support.

COVID-19 testing is available for University students, employees, postdocs and family members living in the same household. To book a test, please use the online registration form.

We take the privacy of individuals extremely seriously. In reporting on positive cases, the University will protect the private health information of individuals. You should  check our disclosure protocol for what to do if someone reveals to you that they have tested positive for COVID-19.