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Status of IT services
View the status of our Network and IT services on the new Status Alert page.
Who we are
In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.
On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.
Commonly requested services
News
Duo Mobile certificate update
A certificate for Duo, the University’s two-factor authentication (2FA) provider, will be updated by the vendor. This change will require Android and iOS users to update the Duo Mobile app to receive the new certificate.
New unified telephone solution coming to campus
IST is excited to announce the implementation of a unified communication solution that will replace a set of existing legacy telephone solutions.
October is Cybersecurity Awareness month – Learn how to best protect yourself, your data, and our community
This October, IST is working to raise cybersecurity awareness across the University of Waterloo through a coordinated set of activities.
IST is gold certified
IST is a proud participant in the University of Waterloo Green Office Initiative and has recently achieved Gold Certification.