The letter reads: "Dear Librarian of UWaterloo. We just want to let you know what a wonderful job you are doing, and how much your job means to us. No matter whether it's the research material we are seeking for writing an assignment or a field of interest you are guiding us to find ... you are the gatekeeper and tour guide between us and a pool of knowledge. Thank you for doing what you do best! Sincerely, La Bastille of St. Paul Res."