Contact us
In-person: Needles Hall North, Room 1401
Phone: 519-888-4567, ext. 35082
Fax: 519-746-2401
Email: access@uwaterloo.ca
Student Access Van
The Student Access Van is a safe, accessible, and reliable on-campus transportation shuttle service that is offered through AccessAbility Services for students with temporary or permanent disabilities.
Eligibility
Eligibility for this service is based on documentation from a licensed health care practitioner. Documentation must clearly indicate a diagnosis of disability affecting mobility and be classified as temporary or permanent.
All temporary classifications must include a date range in which this service is required.
Boundaries
The Student Access Van picks up and drops off students across the Waterloo campus. The boundaries include:
- University Avenue
- Westmount Road Phillip Avenue
- UW Residences
- Wilfrid Laurier University Peters Building
- Columbia Street
Our drivers
AccessAbility Services hires University of Waterloo students as drivers who have had a police check and hold a valid G level, point free, Ontario driver’s license. Occasionally, drivers may provide assistance with loading or unloading passengers.
Hours of operation
- Monday – Thursday 8:00AM – 7:00PM
- Friday 8:00AM – 5:30PM
- Rides needed after 7:00PM Monday - Thursday will be scheduled with the City Cabs (519-747-7777) Service
Preparing for your ride
Pick-up times are on a half hour basis. Please book pick-ups to occur a half hour prior to the beginning of your class or appointment. If for any reason you require a change in your schedule, it is your responsibility to contact the Student Access Van driver at aas-sav@uwaterloo.ca or call 226-220-7601
To request this service, book an appointment with your AccessAbility Services Accommodation Consultant. Minimum notice to use the service is 1 business day and the average length of time to complete a request is 1 business day.
Please Note: Due to low registration numbers in the Spring Term, the Access Van will not be operating. If you require transportation please contact your AccessAbility Services Accommodation Consultant to discuss options.