Online account login update:

A friendly reminder to please update your saved login credentials now that you’ve completed your student email migration. You will no longer be able to access our system to request and manage your accommodations using your former “username@edu.uwaterloo.ca” account. Please update your login information to reflect your new “username@uwaterloo.ca” account. If you’re still unable to log-in even after updating your login username, please email us at: access@uwaterloo.ca. Thank you.

About AccessAbility Services

Student working in the space provided by the AccessAbility Services office.

Who we are

The University of Waterloo is committed to ensuring you can access, and meaningfully participate in, your education. AccessAbility Services is the University’s centralized office for the management of academic accommodations for all students with disabilities. The term ‘disability’ covers a broad range and degree of conditions that can be permanent, temporary, episodic, and suspected, including temporary disabilities, chronic conditions, disabling illness, as well as the physical, emotional, and psychological effects of a trauma (e.g., sexual violence).

At AccessAbility Services, we design and facilitate your academic accommodation plan by removing barriers and building your capacity for personal success. We work with you, your instructor, and others to ensure your accommodation plan is successfully implemented. There may be times where you have information and support needs that cannot be met within the scope of this office.  In these instances, we will ensure you are informed of, and connected with, the campus resource that is best suited to meet your needs (e.g., Student Awards and Financial Aid, Registrar’s Office/Graduate Studies and Postdoctoral Affairs, Writing and Communication Centre, etc.).

Who we support

All students with known or suspected disabilities or disabling conditions are welcome to apply, including:

  • Full-time or part-time undergraduate and graduate students taking on-campus or online courses
  • Graduate students completing non-course degree requirements or milestones
  • Domestic and international students
  • Regular and co-op students

Office hours

We're open Monday through Friday 8:30 a.m. - 4:30 p.m. with the exception of University of Waterloo holidays and Saturdays when scheduled for in-person midterms and final examinations.

Office location

We're working remotely! If you need to contact us please call: 519-888-4567, ext. 45231 or 47922, or email: access@uwaterloo.ca

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