Contact Us

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Looking for support or have questions? We're here to help! Visit us in-person or reach out during regular business hours (8:30 a.m. to 4:30 p.m., Monday through Friday.

Hours of Operation  

All Campus Wellness locations will be CLOSED at 4 p.m. Friday, December 20, 2024 and will re-open on Thursday, January 2, 2025.

  • Please note, Counselling Services will be working out of the Health Services building (2nd floor) on Thursday, January 2, 2025 and Friday, January 3, 2025.

STUDENT MEDICAL CLINIC HOURS - HEALTH SERVICES BUILDING

Service Dates and times
Booked appointments

Monday, Thursday & Friday
8:30 a.m. - 4:30 p.m.

Tuesday & Wednesday
8:30 a.m. - 7:30 p.m.

Lab

Monday to Friday
8:30 a.m. - 4:30 p.m. (last blood collection will be at 3:30 p.m.) Please note that the lab is closed for lunch everyday from 12:00 p.m. to 1:00 p.m.

Dispensary Monday to Friday
9:00 - 4:00
Allergies Monday to Friday
9:30 - 12:00
and 
2:00 - 4:00
Immunizations

Monday to Friday
9:30 - 12:00
and 
2:00 - 4:00

TB skin tests Monday to Friday
9:30 - 12:00
and 
2:00 - 4:00

COUNSELLING SERVICES HOURS - NEEDLES HALL, 2ND FLOOR

Service Dates and times
Booked Appointments

Monday to Thursday
8:30 a.m. - 6:00 p.m.

Monday to Thursday
6:00 p.m. - 7:30 p.m. for pre-booked appointments

Friday
8:30 a.m. - 4:30 p.m.

Office Hours

Monday to Thursday
8:30 a.m. -  6:00 p.m.

Friday
8:30 a.m. - 4:30 p.m.

FAMILY HEALTH CLINIC HOURS - HEALTH SERVICES BUILDING

Service Dates and times
Appointments

Monday to Friday
8:30 a.m. - 4:30 p.m.

TRAVEL CLINIC HOURS - HEALTH SERVICES BUILDING

Service Dates and times
Appointments

Friday
9:00 a.m. - 12:00 p.m.

Campus Wellness is closed on statutory holidays. For a full listing of campus closures, check out the calendar of important dates.

Make an Appointment

To book an appointment, please call 519-888-4096, or visit us at Health Services.

Email: For those who are unable to call due to accessibility concerns, please email:

Indicate in the email that you are unable to book by phone. Please note that this email address is not monitored 24/7 and cannot support urgent or emergency requests.   

Office Locations 

Office 

Location 

Details 

Campus Wellness, Main Office 

Health Services Building 

200 University Ave W 

Waterloo, ON N2L 3G1 

Campus Wellness is located across the bridge from the Student Life Centre. If you are coming by taxi or car, enter off Westmount Road and follow the signs to ambulance/taxi drop-off. 

Campus Wellness, Counselling Services Office 

Needles Hall North Building, 2nd Floor 

200 University Ave W 

Waterloo, ON N2L 3G1 

Counselling Services is located in Needles Hall North on the 2nd floor. If you are being dropped off by car, there is a taxi bay in front of the Needles Hall main entrance. 

For more information, see the interactive campus map.

Feedback

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