Thursday, January 28, 2021


Before it's too late: a Waterloo student shares her mental health story

Avonae Gentles sits in front of a laptop.

This content is presented as part of Bell Let's Talk Day. The article was originally published on Waterloo News.

Avonae Gentles thought everything was under control. 

A busy third-year Faculty of Health student, Gentles was juggling multiple responsibilities when her family was dealt an unexpected blow — her father’s diagnosis with lung cancer. 

“He never smoked [a day] in his life, he’s been a vegetarian for the last 30 years — he was the pinnacle of health,” Gentles says. “Then to find out it had spread to his liver … everything just came crashing down.” 

With her father now off work and her mother solely supporting the family, Gentles took on a part-time job while continuing to manage volunteer and school work full-time. With midterms and assignments on the horizon, stress levels were mounting.  

The turning point, Gentles says, was when she was sitting in Waterloo’s Science and Technology Complex (STC) reviewing cue cards and her vision became blurred with tears. 

“I’m not going to lie, it wasn’t until I had reached that point where it was almost too much that I started to say, ‘well, I need support,’” Gentles recalls. “That was the only option left, and that’s when I started looking to see what’s available to me. What is the most immediate care that I can get?” 

Contacting Campus Wellness, Gentles was relieved to secure an appointment within minutes of her call. That in-person session turned into follow-up phone calls once the pandemic hit. 

“If I hadn’t been able to speak with someone that day, in that moment, I don’t know what would have happened.” 

Letting her experience be a lesson to others 

One year later, Gentles says she feels fortunate to be able to share her mental health story with others. Recognizing days like Bell Let’s Talk, Gentles is using her experience as the catalyst to speak up. 

“We keep everything packed up. We don’t talk about it or think that it’s real. But, with events like Bell Let’s Talk, you realize there’s actually a community of people going through the exact same thing,” Gentles says. “And what that presents you with is an opportunity to hold each other up, create a stronger foundation and move past each day as a community rather than an individual.” 

According to Statistics Canada, Canadians have reported a decrease in their mental health since the pandemic. Youth aged 15 to 24 reported the greatest decline in their mental health, from 60 per cent reporting positive mental health (pre-COVID) to 40 per cent during the pandemic (July 2020). 

“The data speaks for itself,” says Walter Mittelstaedt, director of Campus Wellness. “It’s for these reasons that Campus Wellness has continued to proactively pivot and polish our services. No one, especially right now, should go without the support they need. This pandemic can feel especially isolating, and we want faculty, staff and students to know our community is ready to help.” 

The road to recovery 

For Gentles, working on her mental health remains a top priority, even when she feels fine.  

This shift in mindset has allowed her to continue focusing on her future goals, which is to pursue medical school where she can focus on female health and female reproductive health for marginalized communities. 

“I feel so fortunate that I can share this experience with those around me,” Gentles says. “You don’t have to maintain a strong exterior. You don’t have to maintain any form of strength because being strong isn’t what makes your mental health ‘good.’ It’s about being resilient and coming back to better understand yourself and your limits.” 

Students, faculty and staff can benefit from Campus Wellness services by visiting their website. If you are in crisis or worried about hurting yourself or others, call 911.  

Empower Me, Mental Health Resources can be accessed outside of regular office hours at 1-833-628-5589, where counseling is available via phone, video and in-person 24 hours a day, seven days a week and across twenty-two countries. 

From mommy blues to a deal with a Dragon

Sarah Cheng with her daughter.

This content is presented as part of Bell Let's Talk Day. This article was originally published on Waterloo News.

Sarah Cheng (BAFM ’08, MAcc ’09) stepped into the Dragons’ Den with her five-year-old daughter while eight months pregnant. The Waterloo alumnus pitched her small business, Bluish, and ended up striking a deal from Canadian investor Arlene Dickinson.  

Cheng’s entrepreneurial journey started with the birth of her first child, Summer, and with her second child on the way, she took the leap to leave her day job as an accountant to pursue her venture full-time. Her impactful story and beautifully crafted tutus touched Dickinson who saw Cheng’s venture as much more than an apparel company, but rather a platform for women to share their stories of new motherhood and postpartum depression (PPD) without guilt or judgement.  

Strong is the new pretty

The “Baby Blues” or feelings of sadness, sometimes reaching severe levels and diagnosed as postpartum depression or postnatal depression, is experienced by 80 per cent of all mothers and Cheng was one of them. Knowing that she had many reasons to be happy, Cheng reflects that “I was at a loss in how to manage my feelings of sadness and how to connect with my newborn.” She found that small, simple things like dressing herself and her daughter in matching tulle skirts gave her joy and reprieve from the rollercoaster of emotions she was experiencing. This simple act turned into the founding of Bluish. 

“Through my personal journey in successfully managing the baby blues and then launching Bluish four years ago, my venture morphed into a larger narrative in providing a platform for women to share stories of strength, resilience and growth,” Cheng says. “Bluish is no longer just an online store selling matching tutus for mothers and daughters. It’s become a place where women are celebrated for the strength and resilience they demonstrate in the face of adversity — whether that be experiencing PPD, the loss of a husband or an eating disorder. Bluish means to be stronger than your blues.”  

Dragon Dickinson related to Cheng’s story and noted that her venture is “capitalism with heart, where storytelling is your product.” Since pitching to the Dragons, Dickinson’s team has provided invaluable advice to Cheng in broadening the scope of her venture to look ahead at what’s possible in growing the business. 

Leveraging SAF degrees to build a business

When Cheng started Bluish, she was on maternity leave — a challenge all on its own.  

Navigating the obstacles of parenthood, a growing business and managing the baby blues often felt overwhelming, but Cheng attributes her resilience to the knowledge she gained as an AFM and MAcc student, “because of what I learned at Waterloo, financial literacy, looking at numbers and simplifying complexity, came naturally,” Cheng says. “Accounting takes a lot of skill and understanding of what you’re dealing with and with Bluish, I found myself being able to apply those skills.”  

Her entrepreneurial success and pitching to the Dragons required Cheng to draw from the skills she also gained as a co-op student and from participating in extra-curriculars.  

“All of that training I feel has also prepared me very well and in particular for the Dragons Den pitch, especially because Bluish has been so personal for me,” Cheng recounts. “Past co-op experiences, meeting with and presenting to CFOs, managers and clients have provided perspective to help me remain calm under pressure,” which ultimately helped Cheng to successfully create a provocative narrative that sold on Dragons Den. 

As Cheng looks ahead, she reflects on the generosity of the people and the relationships she’s made throughout her journey who have helped her launch Bluish.  

“Whether it’s Dragons’ Den or another opportunity that pushes you and challenges whether the status quo is where you want to go and if that’s the right direction for your business, any kind of opportunity that does that is beneficial as an entrepreneur.” 

Some news about Waterloo News

A screenshot of the Waterloo News page with various stories.

University Relations is pleased to announce a new Waterloo News website combining the former Waterloo News and Waterloo Stories websites. This new site provides a single platform for sharing news from across the University. We’re actively working with faculty communications teams to provide a comprehensive look at the research, learning and work happing at Waterloo.

The new Waterloo News site includes all the historical news and stories from the previous sites and redirects have been put in place to ensure existing links will continue to take readers to their intended story.

Connect with the Digital Communications team if you have any questions about the new website.

Thursday's notes

Speak like a Scholar graphic.The deadline for applying to the Writing and Communication Centre's Speak like a Scholar workshop is fast approaching. "Apply to Speak like a Scholar to develop your scholarly voice and give confident, impactful academic presentations," says a note from WCC. "The program will guide you in learning the aspects of giving oral presentations in academia." The program runs from Monday, February 22 to Tuesday, March 2, 2021. Applications are due Friday, February 5 at 5:00 p.m.

This program is open to doctoral students only. Space in this workshop is limited, and participants will be selected based on their applications.

The next meeting of the University's Board of Governors will be held on Tuesday, February 2 via Microsoft Teams videoconference. "Guests are welcome to join the open session of the meeting similar to a normal "in-person" Board meeting," says a note from the Secretariat. "If you would like to attend the meeting as a guest observer, please contact Emily Schroeder to request to join the meeting. All requests must be received by Monday 1 February 2021 at 12:00 p.m."

The agenda is posted on the Board of Governors webpage.

Link of the day

Bell Let's Talk Day

When and Where to get support

Students can visit the Student Success Office online for supports including academic development, international student resources, leadership development, exchange and study abroad, and opportunities to get involved.

Instructors can visit the Keep Learning website to get support on adapting their teaching and learning plans for an online environment.

Updated Course templates are now available within your course in LEARN to help you build and edit your content and assignment pages quickly. Support for Winter 2021 is available.

The following workshops, webinars, and events are offered by the KL team (CTE, CEL, ITMS, LIB):

Independent Remote Course Design Essentials. Self-directed, continuous self-enrollment course in LEARN.

Getting Ready to Facilitate Online Courses: TA Training, Monday, January 18, 2021, 8:30 a.m. to Friday, February 12, 4:30 p.m. 

Introduction to PebblePlus (CTE7527), Thursday, January 28, 9:30 a.m. to 11:30 a.m.

Microsoft OneNote - Class Notebooks, Wednesday, February 3, 1:00 p.m. to 2:00 p.m. 

Employees can access resources to help them work remotely, including managing University records and privacy of personal information. Here are some tips for staying healthy while working from home.

Stay informed about COVID cases on campus by consulting the COVID case tracker.

Whether you’re a student or faculty member, the Writing and Communication Centre has virtual services and programs to help you with all of your academic writing needs. This term we have added evening and weekend one-to-one appointments with our peer tutors, and our NEW one-to-one workshops, where you can learn the content directly from one of our writing advisors.

  • Undergraduates: Work with us to brainstorm, draft, revise, and polish your assignments in one-to-one appointments. Ask questions and learn writing tips at our Instagram Live Q&A sessions, and beat isolation while improving your writing skills at the weekly PJ-friendly writing groups.
  • Graduates: Meet with our advisors in one-to-one appointments. Join the online writing community at the Virtual Writing Cafés, learn how to present your work at Speak Like a Scholar, or get moving on your dissertation at Dissertation Boot Camp.
  • Faculty and Instructors: Request custom workshops for your courses, join the Waterloo writing community at the Virtual Writing Cafés, or make progress on your article, book, or chapter in one-to-one meetings with our faculty specialist.

We understand that these circumstances can be troubling, and you may need to speak with someone for emotional support. Good2Talk is a post-secondary student helpline based in Ontario, Canada that is available to all students. If you feel overwhelmed or anxious and need to talk to somebody, please contact the University’s Campus Wellness services, either Health Services or  Counselling Services. You can also contact the University's Centre for Mental Health Research and Treatment.

The Library has published a resource guide on how to avoid information overload.

The Faculty Association of the University of Waterloo (FAUW) continues to advocate for its members. Check out the FAUW blog for more information.

The University of Waterloo Staff Association (UWSA) continues to advocate for its members. Check out the UWSA blog for more information.

The Indigenous Initiatives Office is a central hub that provides guidance, support, and resources to all Indigenous and non-Indigenous campus community members and oversees the university Indigenization strategy.

WUSA supports for students:

Food Support Service food hampers are currently available from the Turnkey Desk on weekdays from 7:30 a.m. to 7:00 p.m. in the Student Life Centre. If you have any questions please email us at foodsupport@wusa.ca.

Centre for Academic Policy Support - CAPS is here to assist Waterloo undergraduates throughout their experience in navigating academic policy in the instances of filing petitions, grievances and appeals. Please contact them at caps@wusa.ca. More information at https://wusa.ca/services/centre-academic-policy-support-caps.

WUSA Commissioners who can help in a variety of areas that students may be experiencing during this time:

WUSA Student Legal Protection Program - Seeking legal counsel can be intimidating, especially if it’s your first time facing a legal issue. The legal assistance helpline provides quick access to legal advice in any area of law, including criminal. Just call 1-833-202-4571

Empower Me is a confidential mental health and wellness service that connects students with qualified counsellors 24/7. They can be reached at 1-833-628-5589.

When and Where (but mostly when)

Healthy Warriors at Home. Free programming including Online Fitness, Health Webinars, Personalized Nutrition and more from Warriors Athletics and Rec. Open to students, staff, faculty and alumni. Register today.

Renison English Language Institute continues to offer virtual events and workshops to help students practice their English language skills.

Warriors vs. Laurier Blood Donation Battle. Join your fellow Warriors, donate blood and help us win the Blood Battle against Laurier for a second year in a row. Set up a profile or add the PFL code: UNIV960995 to your account if you have a blood.ca account already. Questions? Contact WarriorsInfo@uwaterloo.ca.

Warrior Rec Free Programs for Students, January to February. Wide range of free opportunities available to keep students active and healthy including:Fitness Classes (On-Demand), Health and Mindfulness Webinars, Personalized Nutrition Guides, Personal Training Consultations, Small Group Training and Warrior Reset. Register today.

Drop-in to Warrior Virtual Study Halls on Wednesdays from 5:30 p.m. to 7:00 p.m. Come together in this virtual space to set goals and work independently or in groups each week.

Warriors truLOCAL Kickback Program, January 20 to February 20. Support your Warriors  varsity teams by purchasing a pre-set truLOCAL box filled with the best quality locally sourced meat and fish. Find out more information and purchase a box today.

Bell Let’s Talk Day, Thursday, January 28. Join your fellow Warriors and nearly 200 other universities and colleges across Canada to participate in the world’s largest mental health conversation. Now more then ever, every action counts. Find out how you can be involved.

Rewiring for Happiness Consultation Group, Thursday, January 28, 1:30 p.m.

WaterTalk: The controls of surface water-groundwater connectivity in a critical zone context, presented by Professor Kamini Singha, Thursday, January 28, 2:00 p.m. to 3:00 p.m.

Grad Student Community and Conversation Circle, Thursday, January 28, 3:30 p.m. to 4:30 p.m.

The Good, the Bad and the Weird: Talkin' about Viruses with Professor Jozef Nissimov, part of the Faculty of Science’s New Faculty Lecture Series, Thursday January 28, 7:00 p.m.

NEW - IT Seminar: CEL-Management Information Dashboard – Visualizing Data through PowerBI, Friday January 29, 9:00 a.m. to 9:45 a.m. Join online.

New faculty information session, Friday, January 29, 10:00 a.m.

NEW - WaterLeadership: Intellectual Property 101 and Commercialization, Tuesday, February 2, 12:00 noon to 1:30 p.m.

NEW - Board of Governors meeting, Tuesday, February 2, 1:30 p.m.

NEW - World Wetlands Day Research Symposium, Tuesday February 2, 2:30 p.m. to 4:00 p.m.

NEW - Concept Working Session: Researching Like a Pro, Tuesday, February 2, 5:30 p.m., virtual event.

NEW - World Wetlands Day Distinguished Lecture “Wetland loss when we know better” with Professor Rebecca Rooney, Tuesda,y February 2, 7:00 p.m. Panel discussion “How do we as a society protect our wetlands?” to follow.

PhD oral defences

Kinesiology. Egor Avrutin. Supervisor, Marina Mourtzakis. Thesis on display in the Faculty of Applied Health Sciences. Oral defence Wednesday, January 27, 12:30 p.m., WebEx.

Psychology. Kathryn Miller, "Displays of Adaptive Body Image by Others: Examining Their Influence on College Women’s Body Image." Supervisor, Allison Kelly. Available upon request from the Faculty of Arts, Graduate Studies and Research Officer. Oral defence Thursday, February 11, 9:00 a.m.

Computer Science. Shihabur Chowdhury, "Resource Management in Softwarized Networks." Supervisor, Raouf Boutaba. Thesis available from MGO (mgo@uwaterloo.ca). Oral defence Tuesday, February 16, 1:00 p.m.