Welcome to the Information Systems & Technology website

In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.

On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.

  1. Sep. 19, 2018RESOLVED: Campus virtual private network (VPN) unavailable

    RESOLVED: This issue has been resolved and the campus VPN is available.

    Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.


    What is happening? Users are currently unable to log in to the campus VPN at cn-vpn.uwaterloo.ca.

    IST is investigating.

    Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

  2. Sep. 18, 2018Change to graduate student access to systems/services

    What is happening? As of January 1, 2019, graduate students not paid by Human Resources will no longer be included in the employee security group. All graduate students are in the IdM-SA-Graduate Studies security group.

    Action required: If you control access to a system(s) that includes graduate students, you may need to allow access to all grad students via this security group, instead of using the employee status.

  3. Sep. 17, 2018SharePoint 2016 - new documentation and training available

    Update: A second SharePoint 2016: Under the Hood seminar has been added.

    Seminar details: Thursday, October 18 at 10:00 a.m., East Campus 5 (EC5) 1111

    This seminar will include:

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  1. Oct. 18, 2018SharePoint 2016: Under the Hood

    This seminar will include:

    • Review of cleanup and migration to SharePoint 2016 (10 minutes)
    • Changes in the User Interface (10 minutes)
    • Features that have changed or been added – and how to activate them! (30 minutes with demo)
    • Some cool things we’ve discovered (20 minutes with demo)
    • Q&A period
All upcoming events