Welcome to the Information Systems & Technology website

In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.

On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.

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  1. Jan. 18, 2021Launching new email threat protection tool - January 25

    What is happening? As part of the Email Improvement project, the University is transitioning to a new email security vendor, Cisco, to replace the current email threat protection tool, Proofpoint, with Cisco's Email Security (CES) solution. 

  2. Jan. 13, 2021CAS to be disabled – January 20

    What is happening? In December 2019, IST announced an initiative to decommission the Central Authentication Service (CAS). Having worked with website/application owners to move most affected systems to the centrally supported web-based authentication service, Active Directory Federation Service (ADFS), CAS will be disabled on January 20, 2021.

    What is the impact? No impact to end users is expected. Sites that are unable to move to ADFS at this time have been added to an approved-use list. Users will continue to log in to these sites as normal.

    Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca

  3. Jan. 8, 2021WCMS 3 project update: Alpha testing to begin

    A message from Greg Smith, director, departmental and campus applications (IST)

    Alpha testing begins

    I’m pleased to announce the start of testing for the University’s next generation web platform, WCMS 3. Over the next four months, the WCMS 3 project team will lead campus web administrators, who have graciously volunteered their time, in a total of five rounds of Alpha and Beta testing. This testing is critical to identifying bugs and informing refinements that cannot be identified through our automatic testing processes. When released on April 26, 2021, the foundation of WCMS 3 will continue to be built upon, adding new features and functionality with an initial emphasis on all the core and custom functionality required to complete migrations from WCMS 2 to WCMS 3 by November 2022.   

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  1. Jan. 22, 2021Presentation Friday: Information Security Services (ISS) Update

    ISS Update

    Jason will provide an overview of what has kept IST’s Information Security Services team busy during 2020 and what we can expect in the near future.

    Speaker Bio

    Jason Testart is the Director of IST’s Information Security Services where he provides campus leadership in cybersecurity matters and oversees a team providing services in cyber security operations, identity and access management, and cyber risk management.

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