Director, Information Technology & Facilities Services

The University of Waterloo Library seeks a dynamic Director to provide vision, project management and strategic leadership in quality information technology (IT) and facilities services. The Director leads the library technical and physical operations and collaborates on campus-wide IT projects and library building projects, including the library strategic space plan. They will lead key technology and facilities projects affecting the library’s infrastructure, technical services and staff/patron safety. The Director reports to the Associate University Librarian, Administration and Strategic Initiatives and works closely with other senior leaders, committees and teams to advance the Library’s strategic objectives. This role is suitable for hybrid work.

The University of Waterloo library is the campus's partner in learning, research and innovation. It has two main campus locations plus three satellite locations to meet the diverse needs of our community. The University was built for change and the Library’s agility allows us to continuously transform approaches to creating, discovering, using, sharing and preserving information. We equip researchers and students with critical research skills – while committing to open and equitable access to information – to empower our campus community to improve our world as active citizens, creative problem solvers and agile leaders. Our work is done with a strong commitment to equity, diversity, inclusion and access (EDIA).

The Library supports many campus priorities including student wellness, sustainability, and the development of Indigenous initiatives, recognizing the responsibility of truth and reconciliation as outlined in the 94 Calls To Action.


  • An undergraduate degree in field related to the management of information technology, or equivalent post-secondary education and related experience
  • Demonstrated progressive responsibility and experience in leadership with a proven track record of achievement and success, including staff development and coaching
  • Experience with computer systems architecture, systems administration, networking, information security and workstation administration
  • Demonstrated ability to work effectively in a service-oriented environment, which values collaboration and collegiality, including interacting in a respectful and sensitive manner
  • Demonstrated ability to lead change, and to identify and evaluate new opportunities effectively and efficiently
  • Demonstrated experience with budget planning and allocation, and with aligning resource allocation with strategic directions
  • Demonstrated ability to plan, coordinate and implement effective projects
  • Demonstrated leadership, strategic planning, negotiation, communication, interpersonal, analytics and organization skills
  • Demonstrated ability to lead change and to identify and evaluate new opportunities effectively and efficiently
  • Demonstrated knowledge of current information technology standards and developments
  • Ability to analyze, understand and effectively communicate between business requirements and technical design and implementation
  • Problem-solving, negotiation and decision-making skills to influence management, as well as internal and external partners
  • Understanding of health, safety and wellness implications for a community-occupied building
  • Understanding of building renovations, space planning, maintenance and supplies inventory control
  • Asset: Project management certification (PMP)
  • Asset: Organizational change training
  • Asset: facilities management experience 
  • Asset: CAD software experience


The salary for this position will be commensurate with experience and qualification within the USG 13 salary level. Hiring range: $90,849 – 113,561 based on 2023/2024 salary scales

For more information about this job and to apply: go to external opportunities at Careers at Waterloo.

We welcome interested candidates to connect directly with Jude Doble, Associate University Librarian: Administration and Strategic Initiatives to learn more about this exciting position.

Deadline for applications: For assured consideration, application should be received by June 5.

Job openings are posted until the position has been filled. Due to the number of applications received, only applicants who are selected for an interview will be contacted. 

The University of Waterloo is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.

The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion.  As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at or 519-888-4567, ext. 45935.

About the University of Waterloo

Waterloo has spawned thousands of commercial and social enterprises, is home to the world's largest co-operative education program and boasts a uniquely entrepreneurial culture that encourages experimentation and risk-taking.  The result is an outstanding learning and research experience for more than 36,000 undergraduate and graduate students in Waterloo, Ontario, Canada — the anchor of Canada’s innovation corridor.

University of Waterloo — Canada’s top innovation university — is a research powerhouse and the engine of one of the world’s leading startup ecosystems. Offering world-class scholarship and research, combined with unparalleled experience-based education, Waterloo builds a better future for Canada and the world by championing innovation and collaboration to create solutions relevant to the needs of today and tomorrow.

For more information about Waterloo, please visit the University of Waterloo website.