PD7: Conflict Resolution helps students understand, avoid, and resolve conflict in the workplace. There’s more to conflict resolution than smiling and apologizing — it takes communication, patience, and an understanding of complex concepts like escalation and triangulation. Conflict can also be healthy — and even beneficial — depending on the situation. Students who take PD7 gain a deeper understanding of conflict and start applying the course’s concepts to their professional and personal lives.
What do PD7 students do?
- Identify their personal preferred communication style
- Develop strategies for working with difficult people
- Reflect on their personal experience with conflict in the workplace
- Connect course concepts to real conflicts using theoretical models and case studies
How are PD7 students graded?
PD7 students complete a series of assignments over the course of the term. To pass the course, students must earn an overall grade of 50% or higher. Students must also earn a grade of at least 50% on the final assignment. Students can deepen their learning by completing a bonus assignment worth 5% during the term.
If you have a question about grading in PD7, contact the course team using the information in the sidebar.