PD6: Problem Solving

PD6: Problem Solving gives you the knowledge and skills you need to approach and tackle complex problems in the workplace.

Effective problem solving isn’t as simple as snapping fingers and making a decision — it takes creativity, communication and careful analysis. In PD6 you'll work through sample problems using a systematic process and make plans that are flexible and robust enough for use in any workplace. 

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What will you do in PD6?

  • Determine the root cause and solution to a problem using analysis. 
  • Use different problem-solving styles to creatively solve problems. 
  • Determine barriers to problem solving and learn to address them. 

Grading information

To pass PD6, you must satisfy both requirements below: 

  • earn an overall grade of at least 50% on Assignments 1 - 5 (plus any bonus opportunities)

  • receive a minimum of 50% on the Major Reflective Report 

If you have a question about grading in PD6, contact the course team

Course instructors

Marlene Griffith-Wrubel

Marlene Griffith-Wrubel

Marlene is a student advisor within Co-operative Education at the University of Waterloo. She helps co-op students working on campus achieve their goals and successfully complete their work terms. Marlene completed her undergraduate degree at Wilfrid Laurier University and a Master of Education at the University of Illinois, along with certificates in human resources management and insolvency counselling.  

Lynn Long

Lynn Long 

Lynn is a senior instructional developer with the Centre for Teaching Excellence at the University of Waterloo. She also has extensive experience with the University's Conflict Management and Human Rights office, which serves as a resource to faculty, staff and students regarding harassment, discrimination, and other forms of conflict.

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Student testimonials

I enjoyed how applicable [the course] was to real life workplace situations as well as in academic group projects. There are so many problems in life and this course taught me practical skills.

The course provides me with enough real situations and improves my problem-solving skills. It prepared me for future situations in which I will need to solve problems effectively.

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Questions about PD courses?