Contact us

If you have received a conditional offer of admission to the BASE or iBASE program, we are sure you have a lot of questions. Fortunately, we have many friendly faces who are willing to help! 

We welcome you to send us an email or you can also register for a virtual Zoom meeting by registering on the Calendly appointment booking tool. 

Admissions

Email base@uwaterloo.ca if you have questions about:

  • submitting a new English language test score
  • starting degree studies after BASE
  • deferring an offer of admission
  • requesting documents to extend your visa
  • applying for re-admission
  • changing your program/plan 

BASE/iBASE courses

Keely

Do you have questions about your class schedule as a BASE or iBASE student? How will the courses benefit me as a university student? 

Contact Keely Cook if you have questions about BASE courses.

Student experience and support

Do you wonder about what life is like as a student in the BASE or iBASE program? What is the program like? Will it help me? When do I begin my degree program? 

Our Student Experience team at Renison University College are excited to connect you to the University of Waterloo community and support you in your academic journey as a Waterloo student

Talk with Ryan Connell

RYan

Ryan is a proud graduate from the Social Development Studies program at the University of Waterloo. As your Student Experience Manager, Ryan is very knowledgeable about all of the campus services and resources available to University of Waterloo students. Some of Ryan's most popular things to talk about include:

  • All of the campus services available to you as a Waterloo student and what you are able to access to support your academic and personal success. Think of Ryan as your "Human Google" for any of your questions. If he doesn't know the answer, he will know who you can speak to!
  • Mental health wellness and strategies to improve your wellbeing as a university student. 
  • Advice for studying in an online environmentFun fact: Ryan completed his UWaterloo degree and two college certificates completely online, in addition to now completing his Masters of Education online this year. 
  • Tips for adjusting to Canadian culture and building your language skills outside of the classroom.

You can:

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Talk with Yao (Jenny) Zhou (an iBASE Graduate!)

Jenny
Jenny is a proud graduate of our Intensive Bridge to Academic Success in English (iBASE) program in 2019. As a student in the Environment, Resources, and Sustainability (ERS) program at the University of Waterloo, Jenny is well prepared to speak about her experiences as a Permanent Resident and provide you with support in the adjustment. Some of Jenny's most popular things to talk about include:

  • How to adjust to study life as an English language learner in university.
  • What her experience was like studying in the iBASE program and how the program helped her to prepare for University life. 
  • Strategies to improve your English language skills and how Jenny worked to improve her skills as an English Language Learner. 
  • Advice about life in Canada, studying at the University of Waterloo, and getting involved with your Faculty.
  • Study skills and time management strategies that have worked for Jenny during her degree.

You can:

Talk with Tiankai (Roy) Feng (a BASE Graduate!)

Roy
Roy is a proud graduate of our Bridge to Academic Success in English (BASE) program in 2016/2017. As a student in the Environment, Resources, and Sustainability (ERS) program at the University of Waterloo, Roy is well prepared to speak about his experiences as an international student and provide you with support in the adjustment. Some of Roy's most popular things to talk about include:

  • How to adjust to study life as an international student in university.
  • What his experience was like studying in the BASE program and how the program helped him to prepare for University life. 
  • Strategies to improve your English language skills and how Roy worked to improve his skills as an English Language Learner. 
  • Advice about life in Canada, studying at the University of Waterloo, and how to succeed as an international student.
  • Study skills and time management strategies that have worked for Roy during his undergraduate degree. 

You can:

International student services

Contact one of our Immigration Consultantsif you have questions about

  • Study Permits
  • Canadian immigration status

Contact the International Student Experience team to learn about

  • your new campus and community
  • English conversation strategies and tips in a group setting
  • exploring Canadian culture
  • medical coverage or taxes

Other Waterloo services