International Student Experience

The International Student Experience (ISE) team is your connection to the University of Waterloo. Our friendly, knowledgeable, and supportive staff are here to help you every step of the way as you transition into a new life in Canada, and become a part of the University of Waterloo community.

With more than 4,900 international students studying at the University of Waterloo each year from more than 120 countries, it is our goal to provide resources and student services that will help you to be successful while studying here in Canada.


The International Student Experience team is located in the Student Success Office in South Campus Hall on the second floor. 

Advising drop-in hours:

  • Monday and Friday, 10:00am - 4:00pm
  • Wednesday, 8:30am - 4:00pm
  • Tuesday and Thursday, 8:30am - 5:30pm

Student Success Office hours:

  • Monday, Wednesday and Friday, 8:30am - 4:30pm
  • Tuesday and Thursday, 8:30am - 6:00pm

Email: ise@uwaterloo.ca

Please note: The Student Success Office and Writing Centre will be closed on Monday, September 7 for Labour Day. Regular hours will resume on Tuesday, September 8.

Temporary Resident Visa Tips

New to Waterloo? Get Ready! International Guidebook.

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Get involved with International Student Experience

Later Hours Tuesday & Thursday with International Advisors