International Student Experience

The International Student Experience (ISE) team is your connection to the University of Waterloo. Our friendly, knowledgeable, and supportive staff are here to help you every step of the way as you transition into a new life in Canada, and become a part of the University of Waterloo community.

With more than 4,900 international students studying at the University of Waterloo each year from more than 120 countries, it is our goal to provide resources and student services that will help you to be successful while studying here in Canada.

The International Student Experience team is located in the Student Success Office in South Campus Hall on the second floor.  Follow the signs to Student Success.

Advising drop-in hours:

  • Monday and Friday, 10:00am - 4:00pm
  • Wednesday, 8:30am - 4:00pm
  • Tuesday and Thursday, 8:30am - 5:30pm

Student Success Office hours:

  • Monday, Wednesday and Friday, 8:30am - 4:30pm
  • Tuesday and Thursday, 8:30am - 6:00pm

Please note: Advising drop-in hours will be unavailable on Friday, February 13 from 8:30 a.m. to 12:30 p.m. We will also be closed on Monday, February 16 (Family Day holiday). The office will be fully operational during Reading Week and will resume regular hours on Tuesday, February 17.


Temporary Resident Visa Tips

New to Waterloo? Get Ready! International Guidebook.

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Later Hours Tuesday & Thursday with International Advisors

Get involved with International Student Experience