This update is provided for archival purposes only.
Public Health guidance and University of Waterloo operations may have changed. For the most up-to-date information, please visit our COVID-19 frequently asked questions.
There has been an increased volume of COVID-19 related phishing emails being sent to members of the University. These phishing attacks are expected to continue in the foreseeable future. Please be vigilant and read emails carefully before responding.
If you are living and studying in China, we are aware that you can experience slow connections, increased latency, and inconsistent access while using our learning technologies. Impacts may be significant, so Waterloo has engaged a service from Alibaba (within China) to improve network flows in and out of China via their VPN.
As you will know, the degree of improvements can vary depending upon your home province and your home residential internet speed, but we expect this should make improvements for everyone.
We are living through challenging times, but know that you are not alone. Our Waterloo community of faculty and staff are here for you every step of the way this Spring term.
Although campus is quiet, our digital community is bustling. We have put together an online resources page for you to easily access the supports, services and platforms you will need to have a successful term.
My top priority at Campus Wellness is supporting students as we adjust to a new reality during the COVID-19 pandemic. Please know that we are open and here to help.
Campus Wellness is providing physical and mental health supports for all students.
Counselling Services and Health Services are open, Monday to Friday 8:30 a.m. to 4:30 p.m.
Initial appointments will be conducted over the phone.
We know many of you have questions about the Fall 2020 Term. We do too.
But we want you to know that, whatever the situation come September, you can expect to be studying towards your degree with the University of Waterloo.
