Welcome to the Information Systems & Technology website

In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.

On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.

  1. June 22, 2018UPDATE: WCMS search issues – June 22

    UPDATE: We have temporarily disabled the search pop-up function and implemented a workaround solution. This has been pushed out to the main uwaterloo.ca site and is gradually being pushed to all other WCMS sites. It may take a couple hours before all sites are switched over to the workaround.

  2. June 22, 2018RESOLVED: MySharePoint unavailable – June 22

    RESOLVED: The issue with MySharePoint has been resolved and the service should be working as expected.

    Persisting issues or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.


    What is happening? MySharePoint, the service that provides on-campus, personal SharePoint space for users, is currently unavailable. IST is aware of the issue and are working to resolve it. Additional information will be shared when available.

  3. June 20, 2018CN-VPN hardware and software upgrade

    What is happening? The current VPN solution is end-of-life. IST is in the final phases of implementing new hardware to support campus VPN connections.

    When is this happening? A formal cut-over date has not been selected but the new VPN is expected to be operational by the end of June. The cut-over date will be announced once selected.

    What do users need to do?

Read all news