Welcome to the Information Systems & Technology website

In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.

On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.

Featured sites and services

  1. Jan. 21, 2020Test of the campus emergency communication system - Jan 28

    What is happening? We will be testing the University’s campus-wide emergency communication system. 

    When is this happening? Tuesday, January 28 at 2:15 p.m.                                              

    What is the impact? Emergency communication channels being tested include: 

    • Tweets to @UWaterloo and @WatSAFEapp 
    • WatSAFE mobile app 
    • The ‘WatSAFE Desktop Notification’ on-screen pop-up for desktops and laptops 
    • Portal alerts and push notifications 

    Messaging: The message displayed will read “TEST of the UW Emergency Notification System. During an actual emergency or threat you would receive instructions. No action is required.” More information regarding the emergency would be available at alert.uwaterloo.ca

    Approximately 15 minutes after the test activation message is sent, a deactivation message will display, “The test of the UW Emergency Notification System is complete.” 

    In the event of a real emergency during this test, please contact Police Services at 519-888-4911, or ext. 22222. 

    Be sure to install the WatSAFE app on your device and WatSAFE Desktop Notification tool on your desktop/laptop to receive this test message, and more importantly, to stay informed of campus emergency situations. Visit the WatSAFE website for more details. 

    Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357. 

  2. Jan. 17, 2020Updates to Jira functionality – February 2020

    What is happening? Jira will be updated to have more project management functionality. Users may see changes in the Jira user interface.

    When is this happening? 

    • Changes to the Jira dev environment will be available for review between Monday, February 3 and Wednesday, February 5. 
    • Changes to Jira will be implemented in production in mid February.

    Interested in previewing the changes?

    • Users can preview updates in the dev environment on the dates specified above.
    • Users can request a test project by submitting a request to rt-ist-cs-wikijira@rt.uwaterloo.ca 

    Note: Please submit any feedback for changes you would like to be considered by Wednesday, February 5. 

    Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

  3. Jan. 16, 2020Shutdown of legacy UWDIR system (ego.uwaterloo.ca) - February 13

    What is happening? The legacy UWDIR system (ego.uwaterloo.ca) is being shut down.

    When is this happening? Thursday February 13, 2020 at 10:00 a.m.

    Why is this happening? The system is out-of-date and legacy applications have all been migrated to newer systems.

    What do users need to do? Users who use ego.uwaterloo.ca to get class lists should transition to using Quest or Grouper.

    Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

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  1. Jan. 23, 2020Akindi training session

    Akindi 101: Learn how to create and edit tests in Akindi, print and scan test sheets, and send grades directly to your LEARN gradebook.

    Register to attend in-person: https://uwaterloo.gosignmeup.com/public/Course/browse?courseid=3740

    Can't attend in-person? Join online: https://zoom.us/j/477124689 

    Note: This will be the last in-person training session offered. All others will be via live webinar.

  2. Feb. 4, 2020Akindi training session

    Akindi 101: Learn how to create and edit tests in Akindi, print and scan test sheets, and send grades directly to your LEARN gradebook.

    Join online: https://zoom.us/j/269104467

  3. Feb. 25, 2020Akindi training session

    Akindi 101: Learn how to create and edit tests in Akindi, print and scan test sheets, and send grades directly to your LEARN gradebook.

    Join online: https://zoom.us/j/45114178

All upcoming events