Blog

Filter by:

Limit to posts where the date of the blog post:
Date range
Limit to posts where the date of the blog post:
Limit to posts where the title matches:
Limit to posts tagged with one or more of:
Limit to posts where the audience is one or more of:
Monday, April 14, 2014

Staff Discovery at Yee Hong

The Yee Hong Culture Change Coalition had a busy meeting reading through all of the staff Discovery data. Great appreciative feedback was received. They also met with the recreational therapists to try to gain an understanding of how best to involve the residents in Discovery, they had some great ideas. More to come on this...

Today marks the start of an exciting part of the Discovery phase of the Culture Change process at Yee Hong - Markham.

Multi-lingual volunteers from Yee Hong will begin interviewing staff members at Yee Hong to Discover 'the best of what is' at this Long Term Care home in Markham, Ontario.  Most of the staff at Yee Hong are native Chinese speakers, so volunteers fluent in English, Mandarin, Cantonese and even a Hakka speaker are on hand to confidentially learn from staff members. 

At the July meeting of the Yee Hong Culture Change coalition, the group put the final touches on an interview and survey guide for staff at the Yee Hong Centre for Geriatric care in Markham.

The group has been working for months on identifying who they would like to target, and how, in order to gather positive stories about what works best at Yee Hong and to build on these strengths to improve dementia care for everyone involved. 

In the past two months, the Yee Hong Culture Change Coalition has been working hard and moving out of the first phase of the Appreciative Inquiry process, Dawning, and making plans for the second phase, Discovery.

At just over a year old, the Culture Change Coalition has recently welcomed a number of new faces.  We've been working, in the last few months to bring everyone up to speed.

At the Huron County Culture Change Coalition (CCC)-we've spent the last two months finishing our analysis of the positive care stories and experiences within Huron County. 

CCC members in Huron County have been very 'hands on' in both the collection and analysis of the data collected from clients, staff members and partners in care of persons living in community in Huron County.

This was a big meeting. All of our Discovery recruitment materials are ready to be distributed and we are planning to begin our Discovery interviews and sessions within the next few weeks.

At this meeting, we prepared for Discovery by sharing tips and strategies for leading successful interviews/focus groups and keeping discussions positive and appreciative. We decided to skip our May meeting since we are all busy with Discovery, and we will meet back in June to debrief.

Having finalized Discovery plans, we move into developing a itemized ‘to-do’ list of where we are headed next. We determined our pool of possible participants is approximately 150 persons with dementia and family care partners, and 120 staff from multiple agencies within the Huron County. We are finally seeing how our work might translate into real action.