How to reset your WatIAM password when you forget it

This article explains the process you need to go through when you forget your WatIAM password.

Step-by-step guide

1. Go to the WatIAM sign-in page.

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2. Click on "Forgot Password?"

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3. Input your username (max. 8 characters) with the password reset email address. If you do not remember this email address, please contact the Pharmacy IT Help Desk right away.

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4. You will receive an email from watiam@uwaterloo.ca. Click on the link provided within the email to be taken to the password reset page.

Still need help? Contact the Pharmacy IT Help Desk by emailing rt-pharmacyit@rt.uwaterloo.ca