Pharmacy IT Knowledge Base

The Pharmacy IT Help Desk has compiled the most popular IT difficulties experienced by faculty and staff members at the School of Pharmacy and provided step-by-step guides on how to resolve these difficulties. Issues are classified by topic area and are constantly updated by the Pharmacy IT Help Desk.

For quick navigation on this page:

Audio/Visual AV Equipment | Email/Outlook365 | Telephone Services/Voicemail | Eduroam and Wi-Fi

WatIAM Identity Management System | Software | Printers/Printing


Audio and Visual (A/V) Equipment

Email and Outlook Issues 

Telephone Services 

Eduroam and Wi-Fi Connection 




Still need help? Contact the Pharmacy IT Help Desk by sending an email to