International Student Work-Study Program Application

This position assists in the operation of front of house functions for the Communication Arts in executing its mandate is to manage, maintain and operate the Humanities Theatre, Theatre of the Arts, Studio 180, and the Box Office for internal and external clients.

Position tasks and responsibilities

• Daily box office sales operations.
• Execution and settlement of cash, credit card and point of sales financial transactions.
• Front line patron in person, by phone and by e-mail.
• Regular upkeep of departmental event poster boards.
• Maintain records related to casual staff data and clients.
• In conjunction with the Front of House Manager evolve operational efficiencies through systemic improvements and changes.
• Manage record keeping for the theatres.
• Oversee readiness and upkeep of coat check and storage areas related to front of house operations.
• Assist in maintenance of booking calendars.
• Preparation of client communications.
• Updating and maintaining archival records for events.

• Must be skilled at dealing directly with personnel, patron and client situations in a tactful calm, respectful and authoritative manner. 
• This position requires a person of professional demeanor, who can communicate clearly. 
• Intermediate proficiency in Microsoft Word and Microsoft Excel. 
• Ability to learn, navigate, and update event booking software. 
• Previous work history in theatre, hosting, or customer service experience required. 

The position will support the operations of the theatres, which include classes, maintenance, rentals, and department productions.

Position tasks and responsibilities

• sweeping & mopping
• set construction
• lighting hangs & focuses
• minutes for meetings
• general paperwork
• operating lighting and sound consoles for rental clients
• general theatre maintenance and inventory

• This position requires a person of technical competence who will support the operation of the two theatrical spaces run by the Theatre and Performance program (Theatre of the Arts & Studio 180).
• The incumbent should be able to lift 50 lbs, climb ladders and operate power tools.
• Intermediate ability with Microsoft Word and Excel is required. Prior knowledge of audio and/or lighting systems is preferred.

• Must have a good understanding of domestic sewing machines with straight stitch and zig zag as well as a good basic knowledge of hand sewing stitches and how clothing pieces go together.
• Must be able to follow a commercial sewing pattern and put together basic garments.
• Might be asked to bring samples of sewing and/or do a basic sewing test at the interview.

• Experience with front-end webdev (React.js preferred) and git.
• Ability to work independently and remotely as part of an international, interdisciplinary team.

• Good working knowledge of Photoshop, InDesign or other design and publishing programs.
• Video and web based experience.
• Good knowledge of social media applications

• This job requires a combination of remote and on-campus work.
• This job is open to students in all faculties however preference is given to Global Business and Digital Arts (GBDA) students.

• Familiarity with basic microbiology equipment and techniques including pipetting and aseptic technique.
• Experience preparing media, running gels, plating bacteria would be an asset.

• This job requires you to be on campus to complete all tasks.
• This job is open to students from Biology or the Faculty of Science.

Supervised practical experience in the field of architecture, working directly with and engaging community members and stakeholders through a AI-based co-design and co-build process for a People Planning Process. Supervised training for community engagement, impact evaluation and data analysis will be provided throughout the position with skill development and training focusing on three specific areas:

1. best practices and methodologies for community engagement and co-design
2. community legacy planning and impact evaluation
3. architectural heritage and accessible community stewardship methodologies

Position tasks and responsibilities

• Receive training on and complete facilitating workshops, focus groups and co-design sessions.
• Multilingual communications supporting coordination and planning of sessions delivery with community partners and stakeholders (some community members are non-english speakers).
• Spatial mappings of community heritage, assets, and needs.
• Attend meetings with community partners and local organizations.
• Attend project meetings and manage and respond to project-related email.

• Fundamental Skills: Good oral and written communication, group facilitation, presentation problem solving and thinking skills.
• Personal Management Skills: Being responsible and accountable, task initiative, time management.
• Teamwork Skills: Contribute to team goals, participate in projects and tasks, respect differences.
• Technical or Software Skills: Rhinoceros 3D, Adobe Suite (InDesign, Illustrator, Photoshop), VR (Yulio and Unreal), 3D scanning and photogrammetry, Microsoft Word and Excel, Stable Diffusion, TCPS 2: CORE-2022 certificate for research ethics.
• Language skills in one of: Mandarin, Cantonese or Vietnamese written or verbal language skills.

• This position requires high degree of self-discipline, personal initiative, and strong task organizational skills.
• The ideal candidate would have experience creating/maintaining web pages – training in WCMS is an asset.
• Applicant must have excellent interpersonal communication skills and skills related to working with multiple stakeholders (empathy & diplomacy).
• Must have a working knowledge of Microsoft Word & Excel, Adobe Photoshop, Adobe InDesign or Canva, and video editing.
• Social media savvy is an asset for this position – Instagram, Facebook, TikTok and other platforms.

Renison University College proudly offers the Moose Tracks Connection Desk – a front desk to support students. This service will be staffed by student leaders to provide front-line support specifically to Renison and University of Waterloo students.

We are hiring students in the role of Connection Desk Assistant for the fall 2024 term. The Connection Desk Assistant will work a rotating schedule with other staff between the hours of 9 a.m. to 7 p.m. Monday to Friday. The Connection Desk Assistants will assist in the coordination of front-line customer service for student inquiries, as well as supporting the Renison Student Experience and Housing team with projects related to administrative support. This role requires excellent customer service and communication skills, and a sincere desire to help others.

The successful candidates will have the opportunity to enhance their client/customer service skills, while developing strong project management skills. The candidate will work collaboratively with multiple partners throughout Renison, including program managers and administrative staff, Student Experience and Housing staff, residence dons, and student peer leaders.

As a Connection Desk Assistant, you will assist students with:

• Providing way-finding support throughout the college, including locating classrooms and common spaces throughout the college.
• Supporting navigational advice to students for who to speak with regarding their courses at Renison as well as University of Waterloo student services.
• Provide information about Renison events, including help with registration.
• Daytime support with residence questions, including booking pool cues and ping pong paddles for the Moose Room.
• The purchase of snacks, essential items, and Renison merchandise.

Provide Front-line Support for Students

• Serve as a warm, welcoming, and accessible first point-of-contact to support students with their questions, provide direction, and assist with sales as necessary.
• Assist students in meeting their social, academic and personal needs, and provide campus referrals to appropriate student services when needed.
• Reinforce and role model an inclusive and welcoming environment that allows students to feel comfortable to approach with questions or concerns.

Documentation and Administration

• Support staff with administrative tasks and responsibilities, including inputting meeting notes, survey result data, and providing analysis of survey data findings.
• Where necessary, support pre-program logistics and preparations (gathering event materials, creating and posting signage, etc.).

Communications

• Respond to all communications, including emails and virtual calls, from students and staff within one business day. Please note you may have to reply earlier for issues that need immediate attention.
• Consistently provides timely and professional updates to staff and campus partners as it pertains to job-related duties and responsibilities.

• Outstanding customer-service orientation, and adaptable to work in busy environments.
• Experienced student leader with a strong knowledge of the University of Waterloo campus, Faculties, services, and resources.
• Demonstrates strong organizational skills and an ability to manage multiple demands simultaneously while remaining detail orientated and professional.
• Displays excellent problem-solving skills, strong judgement, professionalism, adaptability, and diplomacy.
• Experience participating in international or cross-cultural living and learning opportunities; approaches cross-cultural communication and inter-group dynamics with sensitivity and respect

• Textual research
• Online research
• Database entry
• Diligence
• Good communication skills

A part-time position to provide library supervision and support for two four-hour shifts, either in the evening from 4 p.m. to 8 p.m., and/or weekend shifts 12 p.m. to 4 p.m.

Position tasks and responsibilities

• Shelving books
• Shelf-reading assigned sections
• Checking out materials for students at the circulation
• Helping students with their printing
• Assisting students with research using library resources /catalogues
• Answering questions about the campus and buildings
• Closing the library at the end of the night
• Booking out student rooms as required
• Ensuring proper using of the library facilities
• Completing special projects (e.g. outreach) as assigned

• Customer service experience.
• Comfortable working independently and intervening when patrons may be violating food, safety or noise standards.
• Knowledge of library services – comfortable helping others find materials an asset

The position will support the operations of the Theatre Shops. Shop Duties may include but are not limited to maintenance, cleaning, dust management and calibration of tools, equipment and their accessories. Fabrication, painting and installation of department projects and productions. Organizing of supplies, inventory and labelling. Ensuring proper instructional signage, health & Safety and PPE supplies are organized and available. Follow WHMIS and SDS requirements and keeping current with safety regulations for material handling and storage.

• This position requires a person of technical competence who will support the operations of the two theatrical shop & fabrication spaces run by the Theatre and Performance program (Carpentry Shop HH170 & Props Shop ML126).
• The incumbent should be able to lift 50 lbs, climb ladders and operate power tools.
• Intermediate ability with Microsoft Word and Excel is required. Incumbent should be safety oriented.
• Prior knowledge of best practices for safe operation of basic hand tools and power tools is preferred.
• Experience with Vectorworks drafting program is an asset but not required.
• An aptitude for organizing and labeling is preferred.

• This job requires you to be on campus to complete all tasks.
• Must wear CSA approved (Green Triangle Symbol) safety footwear at all times while on duty. All other PPE will be supplied by Employer.