Lyndia Stacey and Igor Ivkovic
Case revision date: 
3 pages (Module 01 - Case Study)

Sensory Technologies, headquartered in London, Ontario, provides medical technology products and services to both the private and public sectors. They identified an opportunity to focus on a software product that kept chronically ill patients out of hospitals. There is a concern that hospitals will not have sufficient resources to properly take care of the increased number of end-of-life ‘baby boomer’ patients. This will require an improvement to the health care system [1]. Sensory Technologies wanted to take this opportunity to develop a medical software system called eShift which allows Registered Nurses (RNs) and Personal Support Workers (PSWs) to communicate and collaborate in order to provide service to a larger number of home-care patients, Figure 1. This software system would better allocate health care resources and reduce the need for end-of-life patients to stay in hospitals.

Patrick Blanshard, Co-Founder, CEO and President of Sensory Technologies, needed to develop the eShift program in order to produce a high quality health care software solution to address this need.

Flow diagram of Registered Nurses and Personal Support Workers

Figure 1 - Flow diagram of Registered Nurses and Personal Support Workers

Learning objectives: 

This case is intended for students to apply their knowledge on software development. At the end of this case study, the student (s) will be able to:

  • Understand and setup a system for a large database
  • Develop the requirements to effectively produce a conceptual design for a software application
  • Evaluate software architecture
  • Code a solution to a software problem
Key words: 
software setup and architecture, system requirements
CEAB attributes: 
Knowledge Base; Team Work
Module 01 - Case Study
Module 02 - Software Requirements and Specifications
Module 03 - Case Assignment "Instructions"
Module 04 - Case Assignment Solution
Module TN - Teaching Note

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