Sensory Technologies, headquartered in London, Ontario, provides medical technology products and services to both the private and public sectors. They identified an opportunity to focus on a software product that kept chronically ill patients out of hospitals. There is a concern that hospitals will not have sufficient resources to properly take care of the increased number of end-of-life ‘baby boomer’ patients. This will require an improvement to the health care system . Sensory Technologies wanted to take this opportunity to develop a medical software system called eShift which allows Registered Nurses (RNs) and Personal Support Workers (PSWs) to communicate and collaborate in order to provide service to a larger number of home-care patients, Figure 1. This software system would better allocate health care resources and reduce the need for end-of-life patients to stay in hospitals.
Patrick Blanshard, Co-Founder, CEO and President of Sensory Technologies, needed to develop the eShift program in order to produce a high quality health care software solution to address this need.
Figure 1 - Flow diagram of Registered Nurses and Personal Support Workers
This case is intended for students to apply their knowledge on software development. At the end of this case study, the student (s) will be able to:
- Understand and setup a system for a large database
- Develop the requirements to effectively produce a conceptual design for a software application
- Evaluate software architecture
- Code a solution to a software problem