Authors: 
Lyndia Stacey and Igor Ivkovic
Case revision date: 
2014-08-21
Length: 
3 pages
Summary: 
Sensory Technologies, headquartered in London, Ontario, provides medical technology products and services to both the private and public sectors. They identified an opportunity to focus on a software product that kept chronically ill patients out of hospitals. There is a concern that hospitals will not have sufficient resources to properly take care of the increased number of end-of-life ‘baby boomer’ patients. This will require an improvement to the health care system [1]. Sensory Technologies wanted to take this opportunity to develop a medical software system called eShift which allows Registered Nurses (RNs) and Personal Support Workers (PSWs) to communicate and collaborate in order to provide service to a larger number of home-care patients, Figure 1. This software system would better allocate health care resources and reduce the need for end-of-life patients to stay in hospitals.
 
Patrick Blanshard, Co-Founder, CEO and President of Sensory Technologies, needed to develop the eShift program in order to produce a high quality health care software solution to address this need.
Learning objectives: 
This case is intended for students to apply their knowledge on software development. This case is intended for MSCI 342 (Principles of Software Engineering), MSCI 444 (Information Systems Analysis and Design), MSCI 343 (Human and Computer Interaction) and MSCI 442 (Impact of Information Systems on Organizations and Society). At the end of this case study, the student (s) will be able to:
 
• Understand and setup a system for a large database
• Develop the requirements to effectively produce a conceptual design for a software application
• Evaluate software architecture
• Code a solution to a software problem
Key words: 
software setup and architecture, system requirements
CEAB attributes: 
V
Modules: 
Module 01 - Case Study
Module 02 - Software Requirements and Specifications
Module 03 - Case Assignment "Instructions"
Module 04 - Case Assignment Solution
Module TN - Teaching Note

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