New platform helps pharmacists prescribe with confidence, streamline administrative tasks and improve patient outcomes
MAPflow is a Waterloo health-tech platform reshaping how Canadians access care by helping to modernize pharmacy practice and elevate patient care across the country.
Dr. Nardine Nakhla, pharmacist and co-founder of MAPflow, served on the Ontario College of Pharmacists’ Minor Ailments Advisory Group that informed regulatory changes enacted in the province in 2023. The changes allow pharmacists to autonomously prescribe medications for 19 minor ailments, with 14 more under consideration for 2026.
Recognizing the need for a solution to help pharmacists work within the new regulations, Nakhla and her co-founders developed MAPflow to support pharmacists in assessing and prescribing for minor ailments. The platform streamlines workflows and automates documentation while ensuring compliance, allowing pharmacists to spend less time on paperwork and more time delivering care.
“MAPflow was built in Canada for pharmacists, with the deep understanding that technology should amplify human expertise — not replace it,” Nakhla says. “Our algorithms provide evidence-based guidance that empower pharmacists to make informed clinical judgements.”