How we support Instructors

The primary role of Instructional Support Coordinators (ISCs) is to assist the instructor(s) with their responsibilities, mainly by managing the administrative aspects of running a course. Please refer to ISC Services to Instructors for a summary of the ways we can support your course.

New or returning Instructors

For Instructors that are new to teaching or returning to teaching, e.g. from sabbatical, in SAS, the ISCs will reach out to discuss possible support for your courses that term. The level of support can vary greatly depending on past teaching experience.

Courses supported automatically

We will automatically coordinate support for the following SAS related courses:

  • STAT 202, 230, 231, 330, 331, 332, 333, 341
  • ACTSC 231, 232, 372
  • AFM 113 (Winter only)

These courses are automatically supported due to a combination of large enrollments, specialized program requirements, and delivery type.

Requesting support

If your course is not in the above automatic support list, you can request ISC support through the form below. You will be contacted by an ISC to discuss your course and the level of desired support. Please note that we may not be able to fulfill all requests due to resource limitations, however we will try our best.

The deadline to request course support is roughly 1 month before the start of that term, to allow us enough time to schedule a meeting with you and organize support. You are, of course, welcome to request support a few months in advance!

Infrequent or one-off support

If you require infrequent support, such as organizing a test via Odyssey, you can e-mail an ISC directly or to the general ISC e-mail You do not need to submit a request via the form below.

If you have any questions, please email

Information and privacy: questions regarding the collection of information on this form can be directed to the form administrator.

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Available ISCs: Divya, Matthew, Steve, Jenny