Giving and Receiving Feedback

Overview

In this module, students learn feedback strategies as well as the value of positive and constructive feedback regarding their own and the team’s performance. Students learn to actively listen to other team members’ contributions, acknowledge and verify information to ensure understanding, and openly express their opinions and ideas to define and clarify individual contributions. The customizable activities in this module provide opportunities for students to appraise alternative solutions, or provide insights for improvement, in order to come up with an optimal solution.

Topics & Skills

Students will learn feedback strategies to respond to other members’ requests for feedback. The value in positive and constructive feedback regarding their own and the team’s performance will be communicated as they engage feedback from their peers using a staged feedback process. Students will actively listen to other team member’s contributions, acknowledge and verify information to ensure understanding and openly express their opinions and ideas to define and clarify individual contributions. This will provide opportunities for improvement and to appraise alternative solutions provided by teammates to determine the best solution.

Students will develop the following skills

• Team Orientation
• Leadership Skills
• Communication Skills
• Feedback
• Adaptability

Learning Outcomes:

By the end of the session students should be able to:

1. Understand the value of seeking, giving and receiving feedback for self, team and as a professional
2. Apply communication skills that keep feedback from being personal, both as a giver and as a receiver of feedback
3. Integrate various types of feedback to enhance their creative potential and interpersonal interactions when engaging feedback

Tools

Feedback Process, Gallery Critique