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Monday, July 24, 2017

Subject: [Faccus] Email security alert – July 24

The IST security team has received reports that University of Waterloo users are receiving malicious phishing emails impersonating the university’s president, Feridun Hamdullahpur. Be extra cautious of an email that would look similar to the below text:

From: Feridun Hamdullahpur

Subject:  Message from Office of the President Feridun Hamdullahpur

Office of the President Feridun Hamdullahpur sent you a secure message, View secure message now.

Best Regards,

Sunday, July 23, 2017

[UWweb] WCMS production sites database migration – July 23

What is happening? Migration of WCMS production (live) sites to their own dedicated database structure will begin Sunday, July 23. Point of Contacts (POCs) will be notified prior to their site(s) being migrated.

Why is this happening? IST is working to improve the stability of the databases that serve the WCMS.  

When is this happening? Between 7:00 p.m. and 7:00 a.m., beginning Sunday, July 23 and continuing on additional nights until all sites are migrated (approximately two weeks).

Wednesday, July 19, 2017

[Faccus] SharePoint maintenance – July 19

What is happening? As part of the regular maintenance of IST services, updates will be applied to SharePoint servers. These updates will impact both mySharePoint.uwaterloo.ca and SharePoint.uwaterloo.ca services.

When is this happening? Wednesday, July 19 from 10:00 p.m. to 2:00 a.m. on Thursday, July 20.

Wednesday, June 28, 2017

WCMS database migration group A – action required – June 28

What is happening? IST will begin migrating production sites (listed below) to the new database structure.

Why is this happening? IST is working to improve the stability of the databases that serve the WCMS.  

When is this happening? Wednesday, June 28 from 7:00 p.m. to 7:00 a.m. Thursday, June 29

Wednesday, June 21, 2017

[Faccus] Exchange server maintenance – June 21 - 30

What is being done? Exchange servers are being removed from service for maintenance/updates. Individual servers will be taken out of service between 9:00 and 10:00 p.m.  

Why is it being done? To keep the software current with vendor-provided updates.

When is it being done? Wednesday, June 21 to Friday, June 30 between 9:00 and 10:00 p.m. each night.

Tuesday, June 20, 2017

[Faccus] Email security alert – June 19

What is happening? The IST security team has been made aware of a phishing attempt on uwaterloo.ca email accounts. If you receive an email that asks you to verify and renew your account i, please do not click on any links or open attachments and delete the email. Contact soc@uwaterloo.ca if you have opened the attachment or followed any links that may have been in the email. IST is investigating to determine a way to prevent further emails from reaching users.

Tuesday, June 20, 2017

Subject: [UWweb] SharePoint maintenance – June 20

What is happening? As part of the regular maintenance of IST services, updates will be applied to SharePoint servers. These updates will impact both mySharePoint.uwaterloo.ca and SharePoint.uwaterloo.ca services.

When is this happening? Tuesday, June 20 from 10:00 p.m. to 2:00 a.m. on Wednesday, June 20.

Thursday, June 15, 2017

[Faccus] RESOLVED: mySharePoint unavailable – June 15

RESOLVED: The issue with mySharePoint has been resolved and it is now available. The outage lasted approximately 20 minutes.   

Persisting issues or concerns?  Please contact the ACO Help Desk, acohelp@uwaterloo.ca or ext 33190.

Wednesday, June 14, 2017

[Faccus] UWaterloo Scholar upgrade – June 14

What is happening? UWaterloo Scholar is being upgraded to 1.2.

Why is this happening? This is the release of UWaterloo Scholar version 1.2 and adds new features and functionality and fixes some known issues. Release notes are available at https://uwaterloo.ca/web-resources/news/uwaterloo-scholar-12-release

When is this happening? Wednesday, June 14 from 8:00 to 9:00 p.m.

Monday, May 29, 2017

Arts Lecture Hall (AL) Renovations – May 29

What is happening?  Arts Lecture Hall (AL) will be closed for renovations until August. Because of this, the AL NUCs located in the lobby of AL will also not be available until August. 

When is this happening? May 29th until August.

Questions or concerns? Please contact the ACO Help Desk, acohelp@uwaterloo.ca or ext 33190.

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