Wednesday, November 20, 2019

[Isthd] WatSAFE Desktop Notification tool – Mac client now available

What is happening? The Mac version of the new WatSAFE Desktop Notification tool (announced in August, message below) is now available. 

  

Tuesday, November 12, 2019

[Isthd] Extra! Extra! Read all about IT! - Get IT-related communications delivered to your inbox

What is happening? Individuals can now subscribe to receive IT service announcements, maintenance/outage details, and other related messages from IST’s Communication team, directly to their inbox. 

 

Monday, October 28, 2019

[Isthd] Microsoft Windows 7 operating system end-of-life - January 2020

Note: If you are still using Windows 7, please review the Windows 7 to Windows 10 Upgrade page on the ACO website.

What is happening? Microsoft will be discontinuing all support for the Windows 7 operating system (including Service Pack 1); operating system updates will no longer be available. 

Monday, October 21, 2019

[Isthd] Existing telephone voicemail service to be migrated to new service – October 26

What is happening?  The existing University telephone voicemail service, CallPilot, will be migrated to a new service called OfficeLinx.

When is this happening? Saturday, October 26 from 10:00 a.m. to 2:00 p.m.

What is the impact?

Wednesday, September 18, 2019

[Isthd] Scantron multiple-choice exam processing replacement coming soon – Sept 17

What is happening?In November 2018, the Exam Management, Assessment and Processing Evaluation project team began investigations into the replacement of the existing exam scanning service, Scantron.

Thursday, September 12, 2019

[Isthd] Activation of employee Microsoft Office 365 accounts – September 19

What is happening? IST will activate Microsoft Office 365 accounts for members of the following groups that have not yet activated their account:

Tuesday, September 10, 2019

[Isthd] Discontinuing use of @edu.uwaterloo.ca email domain – April 2020

Why is this happening? The recommendation to move students and employees to a single email domain (i.e. userid@uwaterloo.ca) was an outcome of a review of the current email environment that was conducted as part of the project to investigate moving Waterloo employee email to the Office 365 cloud environment.

  

What is the impact? All Waterloo students and employees will use the @uwaterloo.ca email domain.

What are the benefits? A common email domain will allow for:

Monday, September 9, 2019

Arts Faculty Rollover Program 2019 Onward

Since 2006, the Faculty of Arts has used a four-year cycle for the replacement of Faculty members' computers. We are now beginning the transition to a five-year cycle for the following reasons:

Wednesday, September 4, 2019

[Faccus] Exchange server maintenance - September 12 - September 27

What is happening? Exchange servers are being removed from service for maintenance/updates. Individual servers will be taken out of service between 9:00 and 10:00 p.m. each night throughout the maintenance period. 

  

When is it happening? Thursday, September 12 to Friday, September 27 - between 9:00 and 10:00 p.m. each night.

Why is it happening? To keep the software current with vendor-provided updates.

Monday, August 26, 2019

[Isthd] Launching new campus emergency notification tool – WatSAFE desktop notification

What is happening? The University’s current emergency desktop notification tool, UW Emerge, will be replaced with a new tool called WatSAFE desktop notification.   

 

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Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions.