Wednesday, July 17, 2019

[Isthd] Lynda.com upgrading to LinkedIn Learning – July 29

What is happening? Lynda.com is upgrading to LinkedIn Learning.  

 

When is this happening? Monday, July 29.  

  • Lynda.com will continue to be available until July 28. 
  • Both Lynda.com and LinkedIn Learning will be unavailable on July 29 as content is migrated.  

 

Tuesday, July 16, 2019

[Isthd] IT campus systems to enable 2FA – July 24

What is happening? Opt-in, two-factor authentication (2FA) is being enabled for campus enterprise systems. Users who have opted-in to 2FA protection for their Connect OWA or Office 365 account will now receive a 2FA prompt when they log in to Quest, Workday, LEARN, Unit4, or Concur. 

  

When is this happening? After 10:00 a.m. on Wednesday, July 24. 

  

What do users need to do? No action is required. 

What is the impact? 

Wednesday, June 5, 2019

[Faccus] Two-factor authentication (2FA) implementation across campus

What is happening? Information Systems & Technology (IST) recently kicked-off a project to facilitate the implementation of two-factor authentication (2FA) across campus. 

 

How 2FA works: Logging into 2FA protected sites and applications is as simple as accepting a notification on your phone, plugging in an authenticator, or entering a PIN from a text message or phone call. 2FA at Waterloo is powered by DUO. 

 

Wednesday, May 15, 2019

New guest Wi-Fi service launching - June 1

What is happening? The Net-ID service used for guest Wi-Fi access is being shut down. 
 

When is this happening? Starting Saturday, June 1, Net-ID will no longer be available. 
  

What is the impact to users? Users connected to Eduroam using Net-ID (userid@netid.uwaterloo.ca) will be disconnected. Users can establish an alternate wireless connection using the steps outlined below:

Tuesday, May 7, 2019

[Isthd] UWaterloo Scholar upgrade - May 8

What is happening? All UWaterloo Scholar sites are being upgraded to UWaterloo Scholar version 1.6 and Open Scholar version 3.103.19.

Why is this happening? This upgrade includes new site fixes and updates. To view the details of the changes, visit: https://uwaterloo.ca/web-resources/news/uwaterloo-scholar-16-release

When is this happening? Wednesday, May 8 from 8:00 - 9:00 p.m.

Thursday, April 25, 2019

[Isthd] NETWORK ALERT - [2019-05-02] VPN - Maintenance - Cisco Anyconnect Software Update to 4.7

What is happening?

Please be advised that the Cisco AnyConnect VPN software will be upgraded on May 2nd at 8:00 AM. Existing users will experience an auto-upgrade the next time a VPN connection is made. New users can obtain the VPN software as usual from the web portal.

Questions or concerns?

Follow UW Network Alert on twitter.

Thursday, April 18, 2019

[Isthd] ERP-Applications ALERT - [2019-04-22] Enterprise Systems - Maintenance - git.uwaterloo.ca repository backup

What is happening?

From 8:00am to 9:00am on Monday the 22nd of April, 2019, git.uwaterloo.ca may experience brief degraded performance or moments when it is unavailable as the database and repositories are backed up.

Questions or concerns?

Please contact cvoutsis@uwaterloo.ca or the IST Service Desk at ext: 44357 or helpdesk@uwaterloo.ca.

Friday, April 5, 2019

[Isthd] Virtual Desktop Infrastructure (VDI) and license server restart – April 7

What is happening?

Virtual Desktop Infrastructure (VDI) and license servers will be restarted to apply updates. Servers include: licsrv1 & 2, licsrv4 & 5, vdisrv1 – 6, rdsvdisrv1-4 and vdishsrv1-33.

When is this happening? 

Sunday, April 7 from 10:00 a.m. - 3:00 p.m. 

What is the impact? 

Wednesday, April 3, 2019

[Isthd] NETWORK ALERT - [2019-04-03] Wireless - Campus wireless service degredation - Update

What is happening?

Wireless services have been restored. For any additional wireless issues, please submit an RT/Wireless Incident report.

Questions or concerns?

Monday, April 1, 2019

[Isthd] Adobe Shockwave Player end-of-life removal - April 3

What is happening? 

Adobe Shockwave Player is being removed from all academic support computers.

When is this happening? 

Wednesday, April 3 at 11:00 p.m.

Why is it happening? 

Individual customer support for Adobe Shockwave is ending April 9, 2019. The application will no longer be available for download on WindowsOS. Adobe Shockwave for MacOS was discontinued on March 1, 2017.

Who will it impact? 

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