Partnership with IMPACT

The University of Waterloo IMPACT program in collaboration with CMHA Waterloo Wellington


The Canadian Mental Health Association Waterloo Wellington (CMHA) and University of Waterloo Special Constable Services will work together to provide supportive mental health crisis care to those in need. The Integrated Mobile Police And Crisis Team (IMPACT) is an example of what is possible when community partners work together to support our community.

This initiative has transformed the way mental health related calls for service are handled by providing a collaborative, immediate and comprehensive crisis response for individuals and their families. Wrap around care and linkages to on campus and off campus services will further support this on campus initiative for individuals experiencing a crisis.

An IMPACT worker will now respond with the University of Waterloo Special Constable Services to mental health emergencies on campus. Individuals are connected with the IMPACT worker by contacting Special Constable Services.

An IMPACT worker is on campus during the following times: 

Thursday 3 pm - 12 am
Friday 2 pm-12 am
Saturday 2 pm-12 am
Sunday 2 pm-12 am