KW Counselling Services

KW Counselling Services is a multi-service agency providing individual, family, group and outreach supports to the community. They offer walk-in counselling every Thursday from 12:00 p.m. to 6:00 p.m.

Who can use this service:

  • Current students
    • Current undergraduate students
    • Current graduate students
  • Future students
    • Future undergraduate students
    • Future graduate students
  • Faculty
  • Staff
  • Alumni
  • Parents

How to request this service:

Phone: 519-884-0000

Visit the KW Counselling website for more information.

Service hours:

Monday - Thursday: 8:30 am-8:00 pm
Friday: 8:30 am-5:00 pm
Saturday - Sunday: Closed


Fee for service: sliding scale, sometimes insurance covered depending on credentials of staff

Fees are based on income level and will be determined at the time of the Intake interview. Those who live in the Waterloo Region may be eligible for subsidies. KW Counselling Services is committed to ensuring that no one is turned away due to their inability to pay for service. 


480 Charles St. East, Kitchener ON N2G 4K5