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Urgent help and emergency contacts

Are you in crisis, feeling unsafe, or worried you might hurt yourself or others?

On-campus contacts

Contact Campus Police at 519-888-4567 ext. 22222 for emergency services on campus 24/7.

Counselling Services offers same day appointments for emergencies and can be found in the Needles Hall addition on the 2nd Floor or 519-888-4567 ext. 32655.

The Student Medical Clinic offers walk-in appointments for urgent concerns and can be found in Health Services building or 519-888-4096.

After-hours contacts

Grand River Hospital - 519-749-4300

St. Mary's Hospital - 519-744-3311

Good2Talk - 1-866-925-5454

Here 24/7 - 1-844-437-3247

Kitchener-Waterloo Sexual Assault Support Centre - 519-741-8633

Telecare Cambridge Distress Line - 519-658-5455

Off-campus emergency information

Call 911

  • Contact someone you trust
  • Go to the nearest hospital or safe place
  • Call a local help line
  • Contact us during regular University of Waterloo hours at Counselling Services, Mental Health, or Health Services, and we'll try to find local supports to help you
  • If you are out of the country we will do our best to accommodate your communication needs and appointment time requirements. Teleconference, phone etc can be accommodated as necessary.
  • Let us know how we can help!