Urgent help and emergency contacts

Are you in crisis, feeling unsafe, or worried you might hurt yourself or others?

On-campus contacts

UW Police - 519-888-4567 ext. 22222
For emergency services on campus 24/7.

Counselling Services - 519-888-4567 ext. 32655
Offers same-day appointments for emergencies and can be found in the Needles Hall addition on the 2nd Floor.

Health Services - Student Medical Clinic - 519-888-4096
Offers walk-in appointments for urgent concerns and can be found in Health Services building .

After-hours contacts

Grand River Hospital - 519-749-4300

St. Mary's Hospital - 519-744-3311

Good2Talk - 1-866-925-5454

Here 24/7 - 1-844-437-3247

Crisis Services Canada - 1-833-456-4566 or by text 45645  

Empower Me, Mental Health Resources - 1-844-741-6389

Kitchener-Waterloo Sexual Assault Support Centre - 519-741-8633

Huron Perth Helpline (Stratford) - 1-888-829-7484

Stratford General Hospital - 519-272-8210

Off-campus emergency information

Call 911

  • Contact someone you trust
  • Go to the nearest hospital or safe place
  • Call a local help line
  • Contact us during regular University of Waterloo hours at Counselling Services, Mental Health, or Health Services, and we'll try to find local supports to help you
  • If you are out of the country we will do our best to accommodate your communication needs and appointment time requirements. Teleconference, phone etc can be accommodated as necessary.
  • Let us know how we can help!