How we can help

The Department of Civil and Environmental Engineering (CEE) provides technical support services for graduate students as follows:

Borrowing equipment – Graduate students are able to sign out technical equipment as either short-term or long-term loans. 

Full support for University-related devices – Full technical support is provided for devices owned by the University of Waterloo. 

Technical issues in office space – The CEE IT Department provides in-office technical support. 

Server request – The CEE IT Department can allocate memory on a University-owned server for specific software upon request. Server requests require the permission of your supervisor. 

Hardware acquisition – Hardware can be acquired through the CEE IT Department with the permission of your supervisor. 

Software request – Software requests regarding university-related tasks can be made to the CEE IT Department. 

Printing - Visit the printing page to learn more about how graduate students can print on campus. 

How to get help?

  • Create a ticket for IT-related service requests by using our helpdesk portal. When requesting access to hardware, software or a server, please make sure to include your supervisor.
  • Contact us or visit us at our office in Engineering 2 (E2-2341).