The Department of Civil and Environmental Engineering (CEE) provides technical support services for graduate students as follows:
Borrowing equipment – Graduate students are able to sign out technical equipment as either short-term or long-term loans.
Full support for University-related devices – Full technical support is provided for devices owned by the University of Waterloo.
Technical issues in office space – The CEE IT Department provides in-office technical support.
Server request – The CEE IT Department can allocate memory on a University-owned server for specific software upon request. Server requests require the permission of your supervisor.
Hardware acquisition – Hardware can be acquired through the CEE IT Department with the permission of your supervisor.
Software request – Software requests regarding university-related tasks can be made to the CEE IT Department.
Printing - Visit the printing page to learn more about how graduate students can print on campus.
How to get help?
- Create a ticket for IT-related service requests by using our helpdesk portal. When requesting access to hardware, software or a server, please make sure to include your supervisor.
- Contact us or visit us at our office in Engineering 2 (E2-2341).