Making the transition to working online can pose new and different challenges from what you're used to with working on campus. Explore the resources below to navigate working in an online environment. 

Information Security

  • If you take University records – paper or electronic – home from your office, take only the minimum amount of information you need to carry out your job duties. Never leave this information in your car or unattended while in transit.
  • When working with restricted and highly restricted University records, it’s especially important to follow IST’s information security guidance and only use a University-managed laptop with an encrypted hard drive, a University workstation accessed via VPN and remote desktop, or the online Office 365 apps with the required security safeguards.
  • At no time should University records containing personal information or other types of restricted or highly restricted information be saved to your home computer.
  • Always use your work email account, rather than a personal email account (e.g., Gmail) for your work-related email. Before sending an email, verify that you are sending it to the correct recipients – and verify that you are sending the correct attachments to the correct recipients – particularly for email containing personal information.
  • Always store the final versions of documents and other University records in a University system – SharePoint or a University file server, for example. The copies remaining on the computer you’re using at home are then transitory records which you should delete when you no longer need them. 

Secure Paper Shredding at Home

  • If you do accumulate paper records in your work, you might reach the point where you’d like to destroy and dispose of them using a paper shredder you have at home. If so, the records and your paper shredder must meet the following conditions:
    • The records should be transitory. If they’re not transitory records, you must keep them until the end of the retention period for the records documented in the University records retention schedules. Contact the University Records Manager for more information & assistance.
    • Your paper shredder should be a cross-cut shredder that shreds at security level P-3 or P-4 of the internationally-recognized DIN 66399 standard (Office machines – Destruction of data carriers).
      • Don’t simply believe the documentation that came with the shredder that it shreds at level P-3 or P-4. You must confirm this by measuring the dimensions of several representative particles/shreds produced by the shredder.
      • Measure the length X width in millimetres of several representative paper particles/shreds.
      • If the length X width is 320 mm2 or less, then the security level is P-3.
      • If the length X width is 160 mmor less and the width of the particles is no more than 6 mm, then the security level is P-4.

Support for Teaching Remotely

This website offers the collective expertise of Centre for Extended Learning (CEL), Centre for Teaching Excellence, Information Systems and Technology (IST) - Instructional Technologies and Media Services (ITMS), the Library, Accessibility Services and others, to support you in designing and teaching your courses online.

Support Options 

No matter your situation, or how much or little support you need, we have options available for you. Choose your preferred pathway, or mix and match resources and services to suit your situation and support needs.

A Self-Guided Path

Group Learning

Connect with Experts

Strategies for Remote Teaching

Recent uWaterloo instructor and student surveys (PDF 105 kb) have highlighted what is working well and what measures could improve online and remote courses.

Remote Teaching: Tools and Technology

When choosing educational tools and technology make sure that you and your students are familiar with it and take into consideration the intended use of the tool. Supported tools come with the benefit of security and privacy assessments and support from University groups. There is a large verity of tools available.