This article describes the steps you need to take in order to add additional email accounts to Office 365 Outlook desktop app. If you have never used Outlook 365 desktop app before, please read How to add your 1st email account in Outlook 365 desktop.
Step-by-step guide
1.
Open
Outlook
365
desktop
on
your
computer.
Select
File
in
the
top
left
corner
of
the
app.
2.
Click Add
Account.
3.
Enter
the
email
address
for
the
new
account.
Click
on
"Connect".
4.
On
the
new
page,
click
on
"Exchange".
5. Depending on the type of email you are trying to connect you'll be met with one of two sign in prompts:
a.
With
a
generic
account,
you'll
need
to
select
"More
choices" >
"Use
a
different
account",
make
sure
you
enter
"nexus\" before
your
userid
Click
my remember
my
credentials and
press OK.
b.
If
you
are
signing
into
your
personal
account, you'll
just
have
to enter
your
password in
the
password
field,
click remember
my
credentials and
press OK.
6. IMPORTANT: You should now close Outlook. Wait for a few minutes so that account data can be synchronized to your local server from the Cloud and then start Outlook again. Try sending a test email.
Still need help? Contact the Pharmacy IT Help Desk by sending an email to rt-pharmacyit@rt.uwaterloo.ca