Welcome to Plant Operations

University COVID-19 update

Visit our Coronavirus Information website for more information.

Plant Operations Service Modifications

Emergency Services

All emergency infrastructure/maintenance related calls – Plant Operations 24 Hr line at ext 33793

All non-emergency maintenance concerns can be submitted through the Plant Operations website or department email pltops.maintenance@uwaterloo.ca

Business Services

Front desk, Key Control and all other in person services have been suspended.

General inquiries pltops.maintenance@uwaterloo.ca

Majority of staff will be checking email or phone messages. Please use UW staff directory as needed.

Grounds & Parking

Campus access and roads will be maintained at all times (snow, flooding etc.)

Grounds services have been reduced. Focus of daily activities is on outdoor waste management and spring cleanup.

Parking Office is closed. All gates are up and parking enforcement will be maintained on accessibility spaces and fire routes only. This service will be provided by UW Police.

Parking admin will continue to monitor emails. Student On-line refunds are in progress.

Shuttle services have been suspended.

Environmental Services

Waste management has been minimized. Service will be adjusted daily to reflect campus status and occupancy levels.

Questions and inquiries to pltops.maintenance@uwaterloo.ca

Custodial services will be modified daily to reflect campus needs priorities. Custodial services are part of essential services to the campus and are closely managed.

Questions and inquiries to pltops.maintenance@uwaterloo.ca

Design & Construction

Design staff are working from home, and with few exceptions, will continue to work on design projects where access to the project site is not required.

Projects designed by external consultants will proceed provided the work can continue without access to the project location. Note, all of our external consultant partners have confirmed that they are working from home until further notice.

Construction services performed by external contractors will continue based on the following criteria:

1. Projects with critical timelines
2. Projects with life safety implications
3. Projects that can be managed without significant contact with UW staff and have a construction entrance in close proximity to the project site

All other construction projects will be postponed.

24 Hour Maintenance and Service Line ext. 33793

Call us 24 hours/day to report urgent maintenance issues.

For non-urgent issues, email details to pltops.maintenance@uwaterloo.ca. Provide the building and room number in the subject and a thorough description of the problem in the body of the email.