Welcome to Plant Operations

Our Mission

To enable outstanding learning, high-impact research and vibrant campus life experiences of our University community, advancing Waterloo’s mission. We will achieve our common purpose by delivering prudent planning, development, maintenance and operations of University property, facilities and infrastructure. Through our professional facilities and property management services, we provide a contemporary campus environment that is safe and accessible, invitingly clean and comfortable, functionally enriched and well-maintained.

Our Vision

To be a leader among educational facilities professionals in service excellence and best-practice asset stewardship exceeding stakeholder expectations.

24 Hour Maintenance and Service Line ext. 33793

Call us 24 hours/day to report urgent maintenance issues.

For non-urgent issues, email details to pltops.maintenance@uwaterloo.ca. Provide the building and room number in the subject and a thorough description of the problem in the body of the email.