Billable Work vs. Maintenance & Operations

Billable Work

Billable work includes repairs,upgrades, and additions for an occupant's specific operation, desire for improvement, or space alteration.

Related Service  Hourly Rate* (2023) New Hourly Rate* (effective May 2024)
Trades & Central Plant $53 $55.92
Custodial  $40 $42.20
Grounds $44 $46.42

* overtime rates will be applied as appropriate in accordance with the collective agreement. 

2023 rates are effective May 1, 2023 - April 30, 2024 and will be applied to billable work requested that are closed during that period. 

Maintenance & Operations

Maintenance & Operations are base services/repairs to maintain the functionality, comfort, safety, and efficiency of UW owned buildings, systems, and grounds.

Billable Work Maintenance & Operations
  • Projects requiring design planning, professional engineering, and permitting
  • Coordination of outside contract work
  • Installation, service, and repair of departmental or laboratory equipment 
  • Installation of additional electrical outlets or lights
  • Furniture design and repair
  • Repair or replacement of non-standard hardware
  • Non-common area painting and carpeting beyond the planned maintenance cycle 
  • Event support, i.e. cleaning, set-up, tear-down, heating-cooling schedules
  • Basic custodial services in common areas
  • Routine exterior painting of buildings and interior painting of public and common areas. 
  • General building repairs 
  • Maintenance of building life-safety, and systems such as heating, ventilation, air conditioning, plumbing, electrical and lighting 
  • Pest control 
  • Care of trees and shrubbery, lawns, sidewalks, parking lots, and snow removal 
  • Maintenance and repair of standard door locks and door hardware

For information or questions regarding Billable work, please email

For information or questions regarding General Maintenance & Operations, please