About Plant Operations

Plant Operations is the University of Waterloo's largest support department with a staff of over 350 full-time employees. We are responsible for the maintenance, repairs, renovations and improvements of approximately 8,000,000 square feet of space across 70 buildings located on 1,112 acres of land.

Our Mission

To enable outstanding learning, high-impact research and vibrant campus life experiences of our University community, advancing Waterloo’s mission. We will achieve our common purpose by delivering prudent planning, development, maintenance and operations of University property, facilities and infrastructure. Through our professional facilities and property management services, we provide a contemporary campus environment that is safe and accessible, invitingly clean and comfortable, functionally enriched and well-maintained.

Our Vision

To be a leader among educational facilities professionals in service excellence and best-practice asset stewardship exceeding stakeholder expectations.

Our Values

Integrity - We will demonstrate the highest standards of ethical behavior in a supportive, inclusive and respectful manner

Accountability – We will take ownership of and be responsible for our work and actions as individuals, as team members and as an organization

Leadership - We will lead by example at all levels and will do what is right, supporting innovation and creativity

Engagement – We inspire one another to develop and grow, professionally and personally, and empower each other to do what is right through our common purpose and a passion to excel

Collaboration - Working as a team, we share knowledge and expertise with a common purpose to achieve optimal results

Contact Us

Maintenance and Repairs

Call ext. 43793 for the 24 hour maintenance and service line.

For non-urgent issues, email details to pltops.maintenance@uwaterloo.ca. State building and room number in the subject and a thorough description in the body of the email.

Renovations and Improvements

Use the Work Request form to initiate a Work Request.