PD6: Problem Solving gives students the knowledge and skills they need to approach and tackle complex problems in the workplace. Effective problem solving isn’t as simple as snapping fingers and making a decision — it takes creativity, communication, and careful analysis. Students who take PD6 work through sample problems using a systematic process and make plans that are flexible and robust enough for use in any workplace.

What do PD6 students do?

  • Determine the root cause and solution to a problem using analysis
  • Use different problem solving styles to creatively solve problems
  • Determine barriers to problem solving and learn to address them

Student testimonials

  • "I enjoyed how applicable [the course] was to real life workplace situations as well as in academic group projects. There are so many problems in life and this course taught me practical skills."
  • "The course provides me with enough real situations and improves my problem-solving skills. It prepared me for future situations in which I will need to solve problems effectively."

Course instructors

Marlene Griffith-Wrubel

marlene griffith-wrubel

Marlene is a student advisor within Co-operative Education at the University of Waterloo. She helps co-op students working on campus achieve their goals and successfully complete their work terms. Marlene completed her undergraduate degree at Wilfrid Laurier University and a Masters of Education at the University of Illinois, along with certificates in human resources management and insolvency counselling.

Lynn Long

lynn long

Lynn is a senior instructional developer with the Centre for Teaching Excellence at the University of Waterloo. She also has extensive experience with the University's Conflict Management and Human Rights office, which serves as a resouce to faculty, staff, and students regarding harassment, discrimination, and other forms of conflict.

Contact information

You can reach the PD6 course team at pd6@uwaterloo.ca.